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[resolved] Issue with reinstallation (6 posts)

  1. joinfof
    Member
    Posted 1 year ago #

    Hello,

    I previously used WYSIJA aka MailPoet, uninstalled it, and I'm trying to reinstall it but get the message:

    Table 'my_database.wp_wysija_user_list' doesn't exist (UPDATE wp_wysija_user_list as A inner join wp_wysija_user as B on (A.user_id= B.user_id) set A.sub_date= B.created_at where A.sub_date=0 and A.unsub_date=0 and B.status>-1;)

    I've tried the Uninstall plugin and also the "Reinstall from scratch" option under advanced settings.

    Any ideas?

    https://wordpress.org/plugins/wysija-newsletters/

  2. Gustavo Bordoni
    Member
    Posted 1 year ago #

    Hey Joinfof,

    What version of WordPress and of our plugin you are using?

  3. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    Closing...

  4. joinfof
    Member
    Posted 1 year ago #

    Just saw this, sorry for the late reply - I'm using WordPress 3.9.1 and Mailpoet 2.6.6

  5. joinfof
    Member
    Posted 1 year ago #

    Any help?

  6. Ben
    Member
    Plugin Author

    Posted 1 year ago #

    Hey Joinfof,

    Logically the install from MailPoet > Settings > Advanced > Reinstall now option should work just fine.

    If you're still having an issue with it, please get in touch with us here:
    http://support.mailpoet.com/feedback/

    And also please update to the latest version of MailPoet as a security issue putting your site at risk has been discovered in all of the versions of MailPoet below 2.6.8.

    Cheers!

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