Support » Plugin: WP-Members Membership Plugin » Issue with Registration Form Testing

  • I have installed this plugin and I am trying to test the form and user notification emails. I have created a basic form with username, password, and email address. I have been able to complete the form once then delete the user from the users list in WordPress but when I go back into the form on the front-end to re-test I get the message saying the username has been taken and/or email address is registered but I have definately deleted the user from the WordPress users list. Can you tell me is there some other location storing user data? Thanks.

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  • Plugin Author Chad Butler


    The plugin uses the standard wp_users and wp_usermeta tables. That seems odd that you wouldn’t see the user deleted. Are you sure that you fully deleted the user? WP’s user delete process is a process that requires confirmation – you will need to select “delete all posts” or assign to another user, then click the “confirm deletion” button, after which you will receive a confirmation that the user is deleted.

    Hi Chad. The user IS deleted from the list but when I attempt to fill in the registration form again with the same email address it says the email is taken already. So even though the user HAS been delete in WordPress, the form still picks it up as an existing member/user.

    Plugin Author Chad Butler


    That is indeed strange. If the user is truly deleted, there’s not really a way for the plugin to run into a username/email exists error as it is using native WP functions for that process.

    Are you using a cache plugin or some other cache program? Is it possible that cached content is being served on form submission?

    I would also double check the db directly to see that the user is gone. That would be the wp_users table.

    You have something odd going on here that, to the best of my knowledge, is outside of the plugin.

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