Support » Plugins » Issue with PDF voucher downloading with VoucherPress

  • I have been trying to get Voucherpress to work on my website for quite some time now. I thought I had isolated the problem down to my hosting provider (I was with GoDaddy and have now moved over to Hostgator) but my problem still persists. Basically I create a voucher and use the form to register for it on the site and I get the email but then when I go to click on the link I get from the system it just dumps me on the homepage of the site instead of downloading the voucher I registered for…any ideas on how I can correct this? The only thing I can think of at this point is my theme is causing the issue…could that be the case? Let me know. PLEASE HELP!!!!


    URL of voucher I have created:

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  • It’s likely that your theme or another plugin is causing this problem. Can you try a different theme, even just for a few minutes to try to download a voucher?

    It is also worth turning off all your plugins (except VoucherPress) and trying to download a voucher. If that works turn on your plugins one by one and try to download a voucher each time. That will show you which plugin causes this problem.

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