Support » Plugin: Twispay Credit Card Payments » Issue with Order Status

  • Hey, guys!

    I found another issue with your plugin.
    When the payment is successful, your plugin changes the order status to Completed, regardless of the order type.

    For Virtual Products
    The order status should be set as Completed only when the ordered products are Virtual or Downloadable.

    For Physical Products
    For standard / physical products that require extra handling (like packaging and shipping), the order status should be set as Processing.
    The shop owner is the one that must mark these orders as Completed after they are processed.

    Please, prioritize a fix for this issue. Without the right order status, there is no way to track in WooCommerce which orders were processed and which were not.

    See more details here:
    https://docs.woocommerce.com/document/managing-orders

    Best regards,
    Eusebiu Oprinoiu

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