Issue with Multisite after update to 3.69.1

Resolved robhappyhorizon
(@robhappyhorizon)

5 months ago

Hello, I just updated the plugin in my multisite setup and noticed the plugin breaks for the sub sites we have.

on my main site.com/wp-admin it still works but on my site.com/lang/wp-admin/ I have no styling in the backend nor do the popups work anymore.

One error I get is as follows:

Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/nextviewconsulting.com/public_html/wp-admin/includes/template.php:2488) in /home/customer/www/nextviewconsulting.com/public_html/wp-includes/pluggable.php on line 1296

Do you have any idea what could be causing this?

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support Sygnoos Support
(@sygnoossupport)

5 months ago

Dear @robhappyhorizon ,

Thanks for the message!
The issue will be fixed during the next update.
In case you want the issue to be fixed now, please, follow the path and replace the file with the existing one.

Here is the path to follow:

/wp-content/plugins/popup-builder-plugin/com/helpers/AdminHelper.php

And here is the file to replace:

https://hastebin.com/zocahilezo.php-template

Please, let us know if that helped.

Thread Starter robhappyhorizon
(@robhappyhorizon)

5 months ago

Hello @sygnoossupport ,
thanks for the reply. Good to hear it will be properly fixed in the next update. Do you have a ETA for that update?

I do have a need to have this done asap for my customer, so I wanted to try and fix it with the provided link. But that link does not show anything on hastebin.com

Plugin Author Sygnoos
(@sygnoos)

5 months ago

Hello @robhappyhorizon,

Here is the download link of the mentioned file https://we.tl/t-I42GxAMLQF

We are planning to have an update next week.

Plugin Support Sygnoos Support
(@sygnoossupport)

4 months, 3 weeks ago

Dear @robhappyhorizon ,

How are you today?
Just wondering whether you saw our previous message?
Please, let us know if you still need any help.

Thread Starter robhappyhorizon
(@robhappyhorizon)

4 months, 3 weeks ago

Hello @sygnoossupport,
yes, sorry for the late reply. This indeed fixed the issue.

Plugin Support Sygnoos Support
(@sygnoossupport)

4 months, 3 weeks ago

Dear @robhappyhorizon ,

Happy to help you.

We’re marking this thread as resolved.
Please, submit a new support thread if you need more help.

Plugin Support Sygnoos Support
(@sygnoossupport)

4 months, 3 weeks ago

Dear @robhappyhorizon ,

Just wanted to inform you that the issue is fixed now.
You can update the plugin to the latest 3.69.2 version.
Please, let us know in case you will face any issues.
nehagrover027
(@nehagrover027)

4 months ago
Hi There,

I’m having same issue. I’ve updated plugin to 3.69.5 but its working on the main site but broken on subsites. There are no console errors or warnings.
This is how its looking on subsites: https://www.screencast.com/t/BilFlztj

Any ideas what maybe wrong?
- This reply was modified 4 months ago by nehagrover027.

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Issue with Multisite after update to 3.69.1

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