Support » Plugin: Contact Form 7 » Issue With Mail Not Going Through

  • Hi there I am having an issue with my contact form. I will send test emails to see if the contact form is working and I am not getting any of the emails being sent. Under the mail tab the To: address is the mail address I want to receive the mail at. I apologize if I am being a bit confusing, it’s just that I read through the support page and I can not find anywhere trouble shooting on changing the email we want the contact form to send mail to.

    Help would be greatly appreciated. Thank You

Viewing 4 replies - 1 through 4 (of 4 total)
  • That’s the right place to enter the mail address to receive the emails at. You may want to go through the troubleshooting tips mentioned at http://contactform7.com/setting-up-mail/ .

    Hi javadi90 and Pothi Kalimuthu,
    If you have been experiencing this problem after upgrading to WordPress 4.7.1 then it appears to be a conflict of the plugin with the new files of WordPress 4.7.1
    I have tried disabling all plugins except Contact Form 7 but the problem remains the same, so i can assure you that it is not a conflict with some other plugin

    @sancoale though you’ve disabled all other plugins to investigate the cause of the problem, you also need to consider that your theme could be the cause of the issue. This can easily happen after WP updates if your theme is not entirely compatible with the latest WP version.

    Try switching temporarily to a WP Default theme (Twenty-Sixteen etc.) and see if the problem continues.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Side note: @noli1717 Your account is being moderated and all of your replies are being deleted. Please do not spam these forums anymore.

    Further, I am going to search and redact 100% of those links going back years from these forums and make sure there are none left.

    If you or anyone else has an issue with this please feel free to bring it up on the #forums channel on Slack.

Viewing 4 replies - 1 through 4 (of 4 total)
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