issue with lightbox

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    5 years ago

    Hi,

    Thank you for confirming that. We’re sorry for the trouble.

    This problem might be a conflict with another plugin on your website.

    Please try to deactivate the rest of your plugins and check whether the problem persists then.
    Also, if possible, please temporarily switch the theme of your website and see if the issue occurs.
    You can re-activate the plugins and change the theme back again after troubleshooting.
    Please inform us of the results.

    Cheers!

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    5 years ago

    Hi,

    Probably, you have a backslash in alt/description of the images. Could you please check and remove the backslashes?

    Thank you!

    Have a nice day!

    Thread Starter audeblan

    (@audeblan)

    5 years ago

    Thank you very much for your support.
    The problem was resolved.

    Best regards,
    Aude

Viewing 3 replies - 1 through 3 (of 3 total)
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