Support » Plugin: Duplicator - WordPress Migration Plugin » Issue with installer.php on a specific host

  • Resolved Andrea Sciamanna



    I’m trying to clone a developing site in two different hosting server.
    One works as expected, the other one, when running installer.php, I get a strange ” System Requirements: Fail…”:

    Root Directory
    Path: E:\HostingSpaces\bitmap\\wwwroot
    [Fail] Is Writable
    [Fail] Contains only one zip file.
    Result = No package file found
    Manual extraction still requires zip file

    What does this mean?
    The file zip is in the same FTP folder as installer.php and what’s is wrong with the root folder being writable?

    Please help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Andrea Sciamanna


    Also, when I run the installer.cleanup.php on the other server (the one that has no issues), I get this notice:
    Notice: Undefined offset: 1 in /home/sciamann/public_html/bitmap/wp-includes/vars.php on line 28

    Plugin Author Cory Lamle


    Hey sciamannikoo,

    Here is a helpful section on the FAQs page:
    -> Browse To:
    -> Find Section: “2. Installer”
    -> See Area/Question: “I’m getting permission errors what should I do?”

    For the second issue. Follow the instructions in this article.


    Thread Starter Andrea Sciamanna


    I’m sorry, but your answer doesn’t address my question.

    The installer is stating that the system requirements check has failed because the root folder has writing permission?

    I’ve checked the FAQ before posting my question and I don’t see this error message explained.

    Could you please explain why a folder with writing permissions would be an issue?

    Plugin Author Cory Lamle


    In order for the plugin to work it has to extract the files to the folder that you placed the installer and package in. If the PHP process doesn’t have write access (PHPs is_writeable function is the test case) to the folder its trying to extract the files to then it can’t extract the files to that directory.

    The PHP process runs under a user account just like every other process and has to have specific permission levels to write to a folder…

Viewing 4 replies - 1 through 4 (of 4 total)
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