Support » Plugin: Dropshipping and Fulfillment for AliExpress and WooCommerce » Issue with importing the description

  • Resolved salaamst

    (@salaamst)


    The plugin was working fine until last week. It won’t import the description of the product at all anymore. I tried it from two different websites. It only imports the specifications but not the description. The option is already set to import both the specifics & product description. I tried just the description option by itself as well and that didn’t work. I tried different AliExpress stores as well. Something is wrong with the plugin.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author kimvt1991

    (@kimvt1991)

    Hi,
    Thank you for reporting the issue.
    I’ve just released version 1.0.4.3 to fix it. Please update the plugin.
    Best regards

    Thread Starter salaamst

    (@salaamst)

    Thank you so much for the quick update. I just tested it but I’m getting an error. Maybe you are still working on it.

    Here is the error:

    Updating Plugin Dropshipping and Fulfillment for AliExpress and WooCommerce (1/1)
    Downloading update from https://downloads.wordpress.org/plugin/woo-alidropship.zip…
    Unpacking the update…
    An error occurred while updating Dropshipping and Fulfillment for AliExpress and WooCommerce: Could not copy file. woo-alidropship/css/message.min.css

    Thanks again for all your help.

    Plugin Author kimvt1991

    (@kimvt1991)

    I just tested by updating the plugin on my dev site and there’s no such issue.
    Please try running the update again or remove the plugin and reinstall it.

    Thread Starter salaamst

    (@salaamst)

    Thanks again. I was able to update the plugin. However, the issue with importing the description is not fixed yet. It only imports specifics but nothing from the description. I cleared the browsing data, caches, history, etc .

    Plugin Author kimvt1991

    (@kimvt1991)

    Please:
    1. Check your settings again to see if you changed that option when you first saw the issue
    2. Import a product and wait for several seconds before going to Import list.
    3. Make sure the product you import has description

    Thread Starter salaamst

    (@salaamst)

    You’re amazing. Thank you so much for the fast support. It’s working perfectly now. Again, thank you for taking the time to respond and fix the issue.

    Plugin Author kimvt1991

    (@kimvt1991)

    You’re welcome.

    How many minutes do you think it will take? because it still doesn’t work for me

    Plugin Author kimvt1991

    (@kimvt1991)

    Hello @adsre9001,
    It only takes several seconds.

    Well, I leave it up to 5 min, and they don’t download. If they appear to select before passing it to products but then in products they are not

    https://ibb.co/RjnDt2D My current configuration when I deactivate the background the same thing happens and today I update to its latest version

    Plugin Author kimvt1991

    (@kimvt1991)

    If they appear to select before passing it to products but then in products they are not

    This topic is about the issue that product description is not shown in the Import list https://prnt.sc/vrmg7o
    If your issue is different, please create a new one. Based on what you said ” If they appear to select before passing it to products but then in products they are not” I think you have a different issue.

Viewing 12 replies - 1 through 12 (of 12 total)
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