Title: Issue with HTTPS Last modified: June 6, 2018 --- # Issue with HTTPS * Resolved [sveilore](https://wordpress.org/support/users/sveilore/) * (@sveilore) * [7 years, 10 months ago](https://wordpress.org/support/topic/issue-with-https-4/) * Top of admin pages: “Your store does not appear to be using a secure connection. We highly recommend serving your entire website over an HTTPS connection to help keep customer data secure.” * System status: “Secure connection (HTTPS): Your store is not using HTTPS.” * HTTPS is installed at the domain, and the link also shows HTTPS. Where is the problem? This problem also blocks Paypal-payments, as customers gets an error. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissue-with-https-4%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * [Thomas Shellberg](https://wordpress.org/support/users/shellbeezy/) * (@shellbeezy) * Automattic Happiness Engineer * [7 years, 10 months ago](https://wordpress.org/support/topic/issue-with-https-4/#post-10371471) * This is just a warning and shouldn’t impact the functionality of your site. * “This problem also blocks Paypal-payments, as customers gets an error.” What error are you receiving exactly? I didn’t see any errors on the site when redirecting to PayPal. * Can you paste in your System Status Report here? * Thread Starter [sveilore](https://wordpress.org/support/users/sveilore/) * (@sveilore) * [7 years, 10 months ago](https://wordpress.org/support/topic/issue-with-https-4/#post-10371484) * ``` ### WordPress Environment ### Home URL: http://roxxbkk.com Site URL: http://roxxbkk.com WC Version: 3.4.2 Log Directory Writable: ✔ WP Version: 4.9.6 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2.4.33 (FreeBSD) mpm-itk/2.4.7-04 PHP/7.1.17 PHP Version: 7.1.17 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 200 MB PHP Time Limit: 180 PHP Max Input Vars: 5000 cURL Version: 7.59.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.7.22-log Max Upload Size: 200 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.4.2 WC Database Prefix: wp_roxxbkk_com_ Total Database Size: 91.17MB Database Data Size: 63.83MB Database Index Size: 27.34MB wp_roxxbkk_com_woocommerce_sessions: Data: 13.02MB + Index: 0.09MB wp_roxxbkk_com_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB wp_roxxbkk_com_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB wp_roxxbkk_com_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.03MB wp_roxxbkk_com_woocommerce_order_items: Data: 0.31MB + Index: 0.09MB wp_roxxbkk_com_woocommerce_order_itemmeta: Data: 2.50MB + Index: 2.92MB wp_roxxbkk_com_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB wp_roxxbkk_com_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB wp_roxxbkk_com_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wp_roxxbkk_com_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB wp_roxxbkk_com_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wp_roxxbkk_com_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wp_roxxbkk_com_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wp_roxxbkk_com_woocommerce_log: Data: 0.02MB + Index: 0.02MB wp_englishudfc_com_aiowps_events: Data: 0.02MB + Index: 0.00MB wp_englishudfc_com_aiowps_failed_logins: Data: 0.02MB + Index: 0.00MB wp_englishudfc_com_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB wp_englishudfc_com_aiowps_login_activity: Data: 0.02MB + Index: 0.00MB wp_englishudfc_com_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB wp_englishudfc_com_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB wp_englishudfc_com_commentmeta: Data: 0.02MB + Index: 0.03MB wp_englishudfc_com_comments: Data: 0.02MB + Index: 0.08MB wp_englishudfc_com_links: Data: 0.02MB + Index: 0.02MB wp_englishudfc_com_options: Data: 1.03MB + Index: 0.02MB wp_englishudfc_com_postmeta: Data: 0.06MB + Index: 0.03MB wp_englishudfc_com_posts: Data: 0.06MB + Index: 0.06MB wp_englishudfc_com_termmeta: Data: 0.02MB + Index: 0.03MB wp_englishudfc_com_terms: Data: 0.02MB + Index: 0.03MB wp_englishudfc_com_term_relationships: Data: 0.02MB + Index: 0.02MB wp_englishudfc_com_term_taxonomy: Data: 0.02MB + Index: 0.03MB wp_englishudfc_com_usermeta: Data: 0.02MB + Index: 0.03MB wp_englishudfc_com_users: Data: 0.02MB + Index: 0.05MB wp_roxxbkk_com_aiowps_events: Data: 0.02MB + Index: 0.00MB wp_roxxbkk_com_aiowps_failed_logins: Data: 1.52MB + Index: 0.00MB wp_roxxbkk_com_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB wp_roxxbkk_com_aiowps_login_activity: Data: 0.02MB + Index: 0.00MB wp_roxxbkk_com_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB wp_roxxbkk_com_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB wp_roxxbkk_com_commentmeta: Data: 0.02MB + Index: 0.03MB wp_roxxbkk_com_comments: Data: 1.52MB + Index: 0.53MB wp_roxxbkk_com_links: Data: 0.02MB + Index: 0.02MB wp_roxxbkk_com_options: Data: 5.05MB + Index: 2.02MB wp_roxxbkk_com_postmeta: Data: 28.56MB + Index: 16.02MB wp_roxxbkk_com_posts: Data: 5.52MB + Index: 1.17MB wp_roxxbkk_com_termmeta: Data: 0.06MB + Index: 0.03MB wp_roxxbkk_com_terms: Data: 0.02MB + Index: 0.03MB wp_roxxbkk_com_term_relationships: Data: 1.41MB + Index: 0.50MB wp_roxxbkk_com_term_taxonomy: Data: 0.05MB + Index: 0.03MB wp_roxxbkk_com_usermeta: Data: 2.38MB + Index: 2.97MB wp_roxxbkk_com_users: Data: 0.02MB + Index: 0.05MB wp_roxxbkk_com_wc_download_log: Data: 0.02MB + Index: 0.03MB wp_roxxbkk_com_wc_webhooks: Data: 0.02MB + Index: 0.02MB wp_roxxbkk_com_yith_wcwl: Data: 0.02MB + Index: 0.02MB wp_roxxbkk_com_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB ### Post Type Counts ### attachment: 5241 customize_changeset: 5 nav_menu_item: 9 page: 14 post: 2 product: 6278 revision: 490 shop_coupon: 14 shop_order: 981 shop_order_refund: 14 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ❌ Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (11) ### All In One WP Security: by Tips and Tricks HQ Peter Petreski Ruhul Ivy – 4.3.3.1 Contact Form 7: by Takayuki Miyoshi – 5.0.2 Google Tag Manager for WordPress: by Thomas Geiger – 1.8.1 Insert Headers and Footers: by WPBeginner – 1.4.2 PaysonCheckout 2.0 for WooCommerce: by Krokedil – 1.3.1 – Not tested with the active version of WooCommerce Simple Automatic Updates: by Jon Tejnung – 0.1.3 WooCommerce Table Rate Shipping by Mangohour: by mangohour – 1.2.1 – Not tested with the active version of WooCommerce UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.14.11 WooCommerce PayPal Express Checkout Gateway: by WooCommerce – 1.5.6 WooCommerce: by Automattic – 3.4.2 WP Super Cache: by Automattic – 1.6.1 ### Settings ### API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #21 - / Cart: #23 - /shopping-cart/ Checkout: #25 - /checkout/ My account: #27 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Storefront Version: 2.3.2 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ``` * Thread Starter [sveilore](https://wordpress.org/support/users/sveilore/) * (@sveilore) * [7 years, 10 months ago](https://wordpress.org/support/topic/issue-with-https-4/#post-10371489) * “This post has been held for moderation by our automated system and will be manually reviewed by a moderator.” I pasted the report… * I don`t know yet what error they are getting from Paypal. * [Thomas Shellberg](https://wordpress.org/support/users/shellbeezy/) * (@shellbeezy) * Automattic Happiness Engineer * [7 years, 10 months ago](https://wordpress.org/support/topic/issue-with-https-4/#post-10371997) * [@sveilore](https://wordpress.org/support/users/sveilore/) – the reason is because the Site URLs are hard-coded as [http://](https://wordpress.org/support/topic/issue-with-https-4/?output_format=md). It’s preferable to just load the entire site through [https://](https://wordpress.org/support/topic/issue-with-https-4/?output_format=md). * I would recommend going to Settings->General and changing both of the site URLs to use https:// * Thread Starter [sveilore](https://wordpress.org/support/users/sveilore/) * (@sveilore) * [7 years, 10 months ago](https://wordpress.org/support/topic/issue-with-https-4/#post-10372570) * Thanks! That changed the system status. But unless it has changed itself, it` s been http:// for a year or so. I`m still waiting for customers to say what kind of errors they have been getting, but now I can tell them to try again and see if it works for them now. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Issue with HTTPS’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 5 replies * 2 participants * Last reply from: [sveilore](https://wordpress.org/support/users/sveilore/) * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/issue-with-https-4/#post-10372570) * Status: resolved