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Duo Two-Factor Authentication
[resolved] issue with host gator (3 posts)

  1. thehungit86
    Posted 2 years ago #

    There is an issue with host Gator when i update new release 2.0. I cannot access to my site, the hosting noticed "503 internal sever error", so i had to come back to previous version, it work well. Maybe you do some checks. I really love this plugin.



  2. Duo Security
    Plugin Author

    Posted 2 years ago #

    Hi, thehungit86!

    We're working on fixing this right now.

    We can notify you directly when an update is released. Just send an email to support@duosecurity.com so we know where to send the notification.


  3. Duo Security
    Plugin Author

    Posted 2 years ago #

    This issue was caused by an incompatibility with Duo WordPress 1.x cookies in Duo WordPress 2.x.

    Duo WordPress 2.1 resolves this issue. However, simply clearing cookies in the browser has also fixed this issue in 100% of the cases we have come across.

    We're marking this as resolved. If you are still experiencing this or similar issues, please direct any questions, comments, or requests to support@duosecurity.com for further assistance.


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