Issue with Gravity form address to SFDC Lead

  • simonmillard

    (@simonmillard)


    7 years, 1 month ago

    If a form field on the address is 00000 on submission then the add-on thinks it is blank and takes all other fields and populates Salesforce with the accumulated fields for each blank field.
    i.e. Street Address: 1 Anon Road,
    City: London
    State: 00000
    Zip: KT12 3DE
    Country: United Kingdom

    Salesforce has a new record with the following address:
    1 Anon Road, London, 1 Anon Road, London, KT12 3DE, United Kingdom, KT12 3DE, United Kingdom

    Any thoughts on how to fix this? We have some great customers figuring out that a single 0 won’t allow them to proceed but 000 will. This came about because one user decided to enter 00000 in the Zip code and Salesforce rejected it because we hit the 20character limit for the zip code field.

    Thanks
    Simon

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