Issue with form autocomplete

  • Resolved cpthomas1990

    (@lechuck)


    1 year, 9 months ago

    Hi,

    I am having an issue with the autocomplete attribute on the forms of the Amelia plugin when you go to input your name, email and number to confirm an appointment booking.

    My issue is it keeps populating the fields with the information of the WordPress user currently logged in which I do not want it to do. I am obviously logged in to develop the site but I want to show it to a client and do not want them to see the logged in WP user details. I just want the input fields to be blank.

    Are there any workarounds for this? I was hoping there would be a way via JavaScript or adding something in functions.php to turn the input attribute “autocomplete” to “off” but I have had no such luck.

    Or maybe there is a setting I am missing somewhere?

    I have checked across Safari, Chrome and Firefox as the issue is across all browsers.

    I am using a child theme of Storefront so not sure if that affects anything.

    Many thanks in advance.

    Chris

    • This topic was modified 1 year, 9 months ago by cpthomas1990. Reason: Formatting issue
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ameliabooking

    (@ameliabooking)

    1 year, 9 months ago

    Hi there,

    First of all, I apologize for the late response.

    As for the autocompleted data, this is not the issue, on the demand of our users we needed to add the autocomplete when the user is logged into WordPress since lots of our users have customers with WordPress users roles.
    I can forward this to our development team to see if there is a way to disable this for you, in the meantime you can just show the Booking form in the incognito window or when you are logged out of WordPress.

    Best regards.

    Thread Starter cpthomas1990

    (@lechuck)

    1 year, 8 months ago

    Hi,

    Thank you for your response.

    That makes sense regarding auto populating the form with WP user data.

    For me though the website is not live yet so I am using a sharing link which comes from a plugin ‘Temporary Login Without Password’ so the client can see the site. In the background of course there is login data still there.

    Ideally it would be good if there is some way of overriding the autocomplete attribute and chancing all instances within Amelia forms to “off” on the input fields. If your development teams has any workarounds for this that would be a great help.

    I have also tried viewing the form in Incognito mode and the form is still being autocompleted.

    Many thanks,
    Chris

    Plugin Author ameliabooking

    (@ameliabooking)

    1 year, 8 months ago

    Hello again Chris.

    This, then, must be coming from that plugin or from your browser user profile and settings, since Incognito mode can’t keep the user’s data, only suggest existing auto-complete details.

    We’ll check with our developers if they can do something about this in the future, but at the moment, there are no quick workarounds that would prevent this behavior.

    Kind regards.

    Thread Starter cpthomas1990

    (@lechuck)

    1 year, 8 months ago

    Hi,

    Okay thanks for letting me know. I will have to wait until the sites goes live and the plugin is removed to be able to check then.

    In the meantime, I don’t suppose your developers would have a JavaScript or JQuery solution to be able to disable the autocomplete text altogether?

    Many thanks,
    Chris

Viewing 4 replies - 1 through 4 (of 4 total)
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