Title: ISSUE WITH FACEBOOK FEED Last modified: October 12, 2021 --- # ISSUE WITH FACEBOOK FEED * Resolved [itsnthn12](https://wordpress.org/support/users/itsnthn12/) * (@itsnthn12) * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-with-facebook-feed/) * My Facebook store is showing all these “google_product_category” “Out of Stock”“ gender” “color” “size” “age_group” “quantity to sell on Facebook” These issue are making my store show out of stock on a lot of items. * Please help * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissue-with-facebook-feed%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * [Mrinal Haque](https://wordpress.org/support/users/mrinal013/) * (@mrinal013) * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-with-facebook-feed/#post-14964764) * Hello [@itsnthn12](https://wordpress.org/support/users/itsnthn12/) * Thank you for contacting us. * Please give us the feed file links and screenshots of your feed configuration. You can use Pasteboard.co or Dropbox to upload the screenshot and include the screenshot link here. * [Mrinal Haque](https://wordpress.org/support/users/mrinal013/) * (@mrinal013) * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-with-facebook-feed/#post-14964775) * Hello [@itsnthn12](https://wordpress.org/support/users/itsnthn12/) * Feed is collecting all product information and passing to Facebook Catalogue. If you want to remove out of stock product from Facebook Catalogue, please follow this video tutorial: [https://www.youtube.com/watch?v=FeuvVCshFgU](https://www.youtube.com/watch?v=FeuvVCshFgU) * Thread Starter [itsnthn12](https://wordpress.org/support/users/itsnthn12/) * (@itsnthn12) * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-with-facebook-feed/#post-14966101) * [https://www.itsnthn.com/wp-content/uploads/woo-feed/facebook/csv/facebook-2.csv](https://www.itsnthn.com/wp-content/uploads/woo-feed/facebook/csv/facebook-2.csv) * [https://www.dropbox.com/sh/4em9x5fc9kdggsx/AAAX_WoYPkiUAXbbBReQUubCa?dl=0](https://www.dropbox.com/sh/4em9x5fc9kdggsx/AAAX_WoYPkiUAXbbBReQUubCa?dl=0) * [Mrinal Haque](https://wordpress.org/support/users/mrinal013/) * (@mrinal013) * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-with-facebook-feed/#post-14966149) * Hello [@itsnthn12](https://wordpress.org/support/users/itsnthn12/) * Thank you for the information. * Please go to CTX Feed > Status, click on the Copy Status and send us the status here. * Thread Starter [itsnthn12](https://wordpress.org/support/users/itsnthn12/) * (@itsnthn12) * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-with-facebook-feed/#post-14966158) * ``` WooCommerce Version: 5.8.0 - You are using the latest version of WooCommerce. Product Types: ☞ Simple Product [simple] ☞ Grouped Product [grouped] ☞ External/Affiliate Product [external] ☞ Variable Product [variable] Total Products: WP Query: 77 WC Product Query: 77 Both Query: 77 Product Total by Types. ☞ Simple Product: 5 ☞ Variable Product: 72 ☞ Product Variations: 692 Product Per Batch: 200 Product Query Type: WC_Product_Query Default Customer Location: Default Customer Location Store Address 11625 Custer Rd Frisco US:TX 75035 Multi Language Site: No Multi Currency Site: No WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here. WP CRON: Ok Upload Directory: Ok - Writable. Cache Plugin Installed: WP-Optimize - Clean, Compress, Cache plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching? WordPress Multi Site: No Home Url: https://www.itsnthn.com Site Url: https://www.itsnthn.com Version: 5.8.0 Log Directory: /home/wp_dy2t8w/itsnthn.com/wp-content/uploads/wc-logs/ Log Directory Writable: Yes WP Version: 5.8.1 WP Multisite: No WP Memory Limit: 300 MB WP Debug Mode: No WP Cron: Yes Language: en_US Server Info: Apache Php Version: 7.4.15 Php Post Max Size: 650 MB Php Max Execution Time: 500 Php Max Input Vars: 3.91 KB Curl Version: 7.58.0, OpenSSL/1.1.1 Suhosin Installed: No Max Upload Size: 512 MB Mysql Version: 5.7.29 Mysql Version String: 5.7.29-log Default Timezone: UTC Fsockopen Or Curl Enabled: Yes Soapclient Enabled: Yes Domdocument Enabled: Yes Gzip Enabled: Yes Mbstring Enabled: Yes Remote Post Successful: Yes Remote Post Response: 200 Remote Get Successful: Yes Remote Get Response: 200 Braga: 1.0.4 (Latest:0) Redux (Extendify): 4.3.1 Akismet Anti-Spam (Automattic): 4.2.1 Contact Form 7 (Takayuki Miyoshi): 5.5.1 DreamHost Automated Migration (DreamHost): 4.62 DreamHost Panel Login (DreamHost, danielbachhuber): 1.0.0 Discount Rules and Dynamic Pricing for WooCommerce (Asana Plugins): 6.0.0 Facebook for WooCommerce (Facebook): 2.6.5 Flexible Shipping (WP Desk): 4.8.5 Google Analytics for WordPress by MonsterInsights (MonsterInsights): 8.1.0 Header and Footer Scripts (Digital Liberation): 2.2.1 Jetpack (Automattic): 10.2 WPBakery Page Builder (Michael M - WPBakery.com): 6.7.0 Google Ads & Marketing by Kliken (Kliken): 1.0.7 Mailchimp for WooCommerce (Mailchimp): 2.5.3 MC4WP: Mailchimp for WordPress (ibericode): 4.8.6 Mega Main Menu (MegaMain.com): 2.2.0 Popup Builder (Sygnoos): 4.0.4 Printful Integration for WooCommerce (Printful): 2.1.25 Regenerate Thumbnails (Alex Mills (Viper007Bond)): 3.1.5 Slider Revolution Bubblemorph AddOn (ThemePunch): 3.0.4 Slider Revolution WP Gallery Add-On (ThemePunch): 2.0.3 Slider Revolution (ThemePunch): 6.5.8 Import Sample Data (Roadthemes): 1.1 RoadThemes Helper (RoadThemes): 1.0.0 Simple Local Avatars (Jake Goldman, 10up): 2.2.0 Templatera (WPBakery): 1.1.12 Advanced Editor Tools (previously TinyMCE Advanced) (Automattic): 5.6.0 TP WooCommerce Product Gallery PRO (TP Plugins): 2.2.2 UpdraftPlus - Backup/Restore (UpdraftPlus.Com, DavidAnderson): 1.16.62 Proxy Cache Purge (Mika Epstein): 5.0.3 CTX Feed (WebAppick): 4.4.27 (Latest:4.4.29) Widget Importer & Exporter (ChurchThemes.com): 1.6 WooCommerce AvaTax (SkyVerge): 1.13.2 WooCommerce PayPal Checkout Gateway (WooCommerce): 2.1.3 WooCommerce Stripe Gateway (WooCommerce): 5.6.2 WooCommerce Payments (Automattic): 3.1.0 WooCommerce PayPal Payments (WooCommerce): 1.6.0 (Latest:1.6.1) WooCommerce Quaderno (Quaderno): 1.23.8 WooCommerce Shipping & Tax (WooCommerce): 1.25.18 WooCommerce (Automattic): 5.8.0 WooCommerce Helper (WooCommerce): 1.7.2 Wordfence Security (Wordfence): 7.5.5 WP Mail SMTP (WPForms): 3.0.3 (Latest:3.1.0) WP-Optimize - Clean, Compress, Cache (David Anderson, Ruhani Rabin, Team Updraft): 3.1.12 Smush Pro (WPMU DEV): 3.9.1 WPForms Lite (WPForms): 1.7.0 WPMU DEV Dashboard (WPMU DEV): 4.11.5 YITH WooCommerce Compare (YITH): 2.6.1 YITH WooCommerce Wishlist (YITH): 3.1.1 Feed Files https://www.itsnthn.com/wp-content/uploads/woo-feed/facebook/csv/facebook-2.csv https://www.itsnthn.com/wp-content/uploads/woo-feed/facebook/csv/fb.csv https://www.itsnthn.com/wp-content/uploads/woo-feed/pinterest/xml/pinterest.xml Fatal Errors No Logs Found. ``` * [Mrinal Haque](https://wordpress.org/support/users/mrinal013/) * (@mrinal013) * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-with-facebook-feed/#post-14966169) * Hello [@itsnthn12](https://wordpress.org/support/users/itsnthn12/) * Thank you for the information. * Go to CTX Feed -> Settings page. If Variation Query Type as Individual, then change it to variable dependable. * Thread Starter [itsnthn12](https://wordpress.org/support/users/itsnthn12/) * (@itsnthn12) * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-with-facebook-feed/#post-14966473) * this did not fix the issue. * [https://www.dropbox.com/sh/4em9x5fc9kdggsx/AAAX_WoYPkiUAXbbBReQUubCa?dl=0](https://www.dropbox.com/sh/4em9x5fc9kdggsx/AAAX_WoYPkiUAXbbBReQUubCa?dl=0) * Plugin Support [ansarybadal](https://wordpress.org/support/users/ansarybadal/) * (@ansarybadal) * [4 years, 8 months ago](https://wordpress.org/support/topic/issue-with-facebook-feed/#post-14968676) * Hello, * Thanks for reaching us again. * The feed URL you have provided seems invalid. Please, send us a valid feed URL along with some screenshots of your feed configuration settings. * It will be a bit hard to find the issue without the above-mentioned resources. * Best regards, * Plugin Author [WebAppick](https://wordpress.org/support/users/wahid0003/) * (@wahid0003) * [4 years, 7 months ago](https://wordpress.org/support/topic/issue-with-facebook-feed/#post-15036807) * Hi [@itsnthn12](https://wordpress.org/support/users/itsnthn12/) * You want to remove variation from Facebook and only want to show the main product. Please follow this video tutorial: [How To Include/Exclude Product Variations From The Product Feed?](https://youtu.be/X8JTc8Ss-SY) * Since we did not hear back from you, we are assuming that you found the solution. We are closing this support ticket. * If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist. Thank you. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘ISSUE WITH FACEBOOK FEED’ is closed to new replies. * ![](https://ps.w.org/webappick-product-feed-for-woocommerce/assets/icon-256x256. gif?rev=3346213) * [Product Feed Manager for WooCommerce – CTX Feed – Support 220+ Shopping & Social Channels](https://wordpress.org/plugins/webappick-product-feed-for-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/webappick-product-feed-for-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/reviews/) * 9 replies * 4 participants * Last reply from: [WebAppick](https://wordpress.org/support/users/wahid0003/) * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/issue-with-facebook-feed/#post-15036807) * Status: resolved