Title: Issue with Elementor
Last modified: May 30, 2020

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# Issue with Elementor

 *  [andrasch](https://wordpress.org/support/users/andrasch/)
 * (@andrasch)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/issue-with-elementor-7/)
 * Hi guys,
 * I am having some issues with the free Elementor but their support team is not
   so helpful, so I am hoping to get some help from you guys. I am a newby so after
   I installed the Elementor, at some point I started to create the header and the
   footer of the homepage. I had been editing them at least for a week, when all
   of a sudden both the header and the footer became inaccessible. Then I learnt
   that in order to create and edit them, I should have Elementor Pro. I have no
   idea why I had access to it before and why not now. What is the best way to sort
   this out? Is it ok to create a new header and footer with another plugin on the
   current header and footer? Do they have to be deleted first somehow? Am I confused
   with anything? By the way the theme is the OceanWP and WordPress has been installed
   locally only. Thanks very much
    -  This topic was modified 6 years, 1 month ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
      Reason: Moved to Fixing WordPress, this is not an Everything else WordPress
      topic

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [6 years, 1 month ago](https://wordpress.org/support/topic/issue-with-elementor-7/#post-12914472)
 * Moved to Fixing WordPress, this is not an Everything else WordPress topic.
 * Are you using Elementor Pro?
 * If you have problems with Elementor Pro, we can’t help you here. For pro or commercial
   product support please contact the author directly on their site. This includes
   any pre-sales topics as well.
 * As the author is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.
 *  Thread Starter [andrasch](https://wordpress.org/support/users/andrasch/)
 * (@andrasch)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/issue-with-elementor-7/#post-12914504)
 * Thanks for moving the topic. I am using the free Elementor
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [6 years, 1 month ago](https://wordpress.org/support/topic/issue-with-elementor-7/#post-12914527)
 * Cool. In that case, use this link to start an Elementor plugin topic in the community
   support forums.
 * [https://wordpress.org/support/plugin/elementor/#new-post](https://wordpress.org/support/plugin/elementor/#new-post)
 * You can use the link field for your web site URL.
 *  Thread Starter [andrasch](https://wordpress.org/support/users/andrasch/)
 * (@andrasch)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/issue-with-elementor-7/#post-12914673)
 * Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Issue with Elementor’ is closed to new replies.

## Tags

 * [header and footer](https://wordpress.org/support/topic-tag/header-and-footer/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [andrasch](https://wordpress.org/support/users/andrasch/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/issue-with-elementor-7/#post-12914673)
 * Status: not resolved

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