Issue with discount when yearly recurring subscription is in the cart

  • Resolved Patrick

    (@pmdigital)


    4 years, 1 month ago

    Hello,

    I’ve created a discount which gives 10% off from the price when the total price is min 50Euro.
    It works well except when a yearly recurring subscription is added in the cart.
    When there is a subscription and the total is min 50Euros then the price of all the other products price goes to 0Euro and the total only includes the subscription.
    So for example, if in the cart there is a subscription of 40Euros and another product of 30Euros, instead of showing total 70Euros – 10% it just shows 40Euros and the other products are given for free.
    I’m using the free version of the plugin.

    Thank you for your help,

    • This topic was modified 4 years, 1 month ago by Patrick.
Viewing 1 replies (of 1 total)
  • Plugin Author AsanaPlugins

    (@asanaplugins)

    4 years, 1 month ago

    Hi @pmdigital

    Thank you for using our plugin.

    Please provide us the below information to let us check it.
    – Screenshot of your created rule with our plugin.
    – Screenshot of the issue on your site.
    – Link to a subscription product on your site to check it on your site.
    – Which plugin are you using to create subscription products? Send us its name with a link to it.
    – Also, it is useful to send us a screenshot of subscription product options in the backend

    We need the above information to do the same test on our local to debug it.

    Best Regards.

Viewing 1 replies (of 1 total)
  • The topic ‘Issue with discount when yearly recurring subscription is in the cart’ is closed to new replies.