Title: Issue with custom form
Last modified: August 30, 2016

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# Issue with custom form

 *  Resolved [Stark Digital Media Services Pvt Ltd](https://wordpress.org/support/users/starkinfo/)
 * (@starkinfo)
 * [11 years ago](https://wordpress.org/support/topic/issue-with-custom-form/)
 * Hello Scott,
 * I am using your plugin version 1.9.4.1. But on my custom form i am facing error
   of ‘JavaScript and Cookies are required in order to register. Please be sure 
   JavaScript and Cookies are enabled in your browser, and reload the page.’ I go
   through [https://wordpress.org/support/topic/update-1904-woocommerce-new-customer-account-checkout-problem](https://wordpress.org/support/topic/update-1904-woocommerce-new-customer-account-checkout-problem)
   this forum. But it not helps me. If i deactivate your plugin then my form is 
   working but i need your plugin for my site. I read a some forums and found that
   you are giving a quick reply to questions.
 * Thanks,
    Sajid
 * [https://wordpress.org/plugins/wp-spamshield/](https://wordpress.org/plugins/wp-spamshield/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [redsand](https://wordpress.org/support/users/redsand/)
 * (@redsand)
 * [11 years ago](https://wordpress.org/support/topic/issue-with-custom-form/#post-6322964)
 * Hi Sajid,
 * I’m sorry to hear about the issue you’re having and I’ll be happy to help.
 * If you haven’t had a chance to yet, please take a few minutes to work through
   the [Troubleshooting Guide](http://www.redsandmarketing.com/plugins/wp-spamshield/#wpss_troubleshooting)
   and [FAQs](http://www.redsandmarketing.com/plugins/wp-spamshield/#wpss_faqs),
   as these solve 90% of issues users have.
 * Please take special note of Troubleshooting Step 9 and [FAQ #9](http://www.redsandmarketing.com/plugins/wp-spamshield/#wpss_faqs_9)
   as they relate specifically to the issue you are dealing with, and will give 
   you the steps to proceed forward.
 * From the Troubleshooting Guide:
 * > _If this message comes up consistently even after JavaScript and cookies are
   > enabled, then there most likely is an installation problem, site configuration
   > issue, plugin conflict, or JavaScript conflict._
 * If those don’t solve the issue for you, we’ll need a bit more info from you on
   the specifics, and we’ll need to email back and forth, so please head over to
   the [WP-SpamShield Support Form](http://www.redsandmarketing.com/plugins/wp-spamshield/support/),
   and take a moment to fill out a support request. That will allow us to take care
   of this as quickly as possible for you (and anyone else who is experiencing the
   same issue).
 * – Scott
 *  Thread Starter [Stark Digital Media Services Pvt Ltd](https://wordpress.org/support/users/starkinfo/)
 * (@starkinfo)
 * [11 years ago](https://wordpress.org/support/topic/issue-with-custom-form/#post-6322975)
 * Thanks for a quick reply. Ok, I will go through Troubleshooting Guide. I hope
   this would fix my issue.
 *  Plugin Contributor [redsand](https://wordpress.org/support/users/redsand/)
 * (@redsand)
 * [11 years ago](https://wordpress.org/support/topic/issue-with-custom-form/#post-6322983)
 * You are very welcome. 🙂
 * It that doesn’t take care of things for you just submit a support request at 
   the link above and we’ll help you get things fixed up.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Issue with custom form’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [redsand](https://wordpress.org/support/users/redsand/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/issue-with-custom-form/#post-6322983)
 * Status: resolved