Support » Plugin: Order Splitter for WooCommerce » Issue with Credit Card Fees

  • Resolved millermultimedia

    (@millermultimedia)


    I have been using your plugin with great success although recently I ran into an issue I have been unable to resolve. We needed to start collecting a fee for all credit card transactions and added the free version of “Payment Gateway Based Fees and Discounts for WooCommerce” from the WordPress Plugin site. This plugin also works great until we have an order that gets split. What happens is that the credit card fee is calculated and then that total fee is applied to both of the split orders, doubling the fee amount being collected. The amount is not being split up proportionally. I was wondering if this is a scenario your plugin could accommodate? I would be more than happy to purchase the Pro version in order to get this functionality in place. Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    My friend, pro version is not necessary to fix this issue, please check the shipping tab on settings page, maybe something wrong was selected there? Alternatively, please use the urgent help option under the help tab on the settings page, I will check it with you.

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