Issue with contact form

  • adewalelagos

    (@adewalelagos)


    8 years, 3 months ago

    Hello

    Thanks for this awesome plugin.

    I recently noticed that messages from my contact form is not feeding to my attached email address and i also found out that Jetpack will not let me add email address to my contact forms.

    When debugged via the jetpack debbuging center i found the error message below..

    It looks like your site can not communicate properly with Jetpack.

    SELF:
    Operation timed out after 30001 milliseconds with 0 bytes received

    Kindly help with this

    https://wordpress.org/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    8 years, 3 months ago

    Jetpack will not let me add email address to my contact forms.

    Could you let me know what happens when you use the form builder to add a custom email address to an existing form? Do you get an error message?

    Could you also try to edit the contact form shortcode directly, and add a to parameter manually, like so:

    [contact-form to='youemail@adress.com'][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Website' type='url'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]

    When debugged via the jetpack debbuging center i found the error message below..

    It looks like your site can not communicate properly with Jetpack.

    SELF:
    Operation timed out after 30001 milliseconds with 0 bytes received

    Could you use the link at the bottom of the Debug page to send us the detailed debug test results?

    Thanks!

Viewing 1 replies (of 1 total)
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