Title: Issue with Chat User Interface
Last modified: July 8, 2023

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# Issue with Chat User Interface

 *  Resolved [tac001](https://wordpress.org/support/users/tac001/)
 * (@tac001)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/issue-with-chat-user-interface/)
 * Hi,
 * How are you?
 * I have an unusual issue with the Chat Interface, in that the Floating icon floats
   underneath only some images and boxes, but is ok above others. I have no issues
   with any other tool of this type.
 * Any ideas?
 * Thanks,
 * Paul.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissue-with-chat-user-interface%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [juliastylemixthemes](https://wordpress.org/support/users/juliastylemixthemes/)
 * (@juliastylemixthemes)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/issue-with-chat-user-interface/#post-16905914)
 * Hello [@tac001](https://wordpress.org/support/users/tac001/) ,
 * I’m sorry, but I am unable to access the link provided. I have thoroughly tested
   the case on our local testing environment and could not detect any issues.
 * Please double-check your SSL settings and consider deactivating any extra plugins
   you may have installed.
 * If the issue persists, please either resend the link to the page to check the
   case on your site directly.
 * Best regards,
    -  This reply was modified 3 years, 2 months ago by [juliastylemixthemes](https://wordpress.org/support/users/juliastylemixthemes/).
 *  Thread Starter [tac001](https://wordpress.org/support/users/tac001/)
 * (@tac001)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/issue-with-chat-user-interface/#post-16910878)
 * Hi,
 * Thanks for getting back to me. The link is a dud because my page can only be 
   accessed via the admin login. I did try adding a screenshot when I created this
   query, but you can’t, you can only embed an image, which I have now done…
 * ![](https://i0.wp.com/i.ibb.co/kS0RrsY/2023-07-20-23-41-55-AIBud.png?ssl=1)
 * 2nd pic…
 * ![](https://i0.wp.com/i.ibb.co/NLrNw1h/2023-07-20-23-41-55-AIBud-2.png?ssl=1)
 * I’ve set it to expire in 3 months.
 * If it’s new to you and not a known issue then don’t worry about it, I’ll just
   use an alternative, as I don’t have the time to spend investigating.
 * Thanks for your time and help.
 * Paul.
    -  This reply was modified 3 years, 2 months ago by [tac001](https://wordpress.org/support/users/tac001/).
    -  This reply was modified 3 years, 2 months ago by [tac001](https://wordpress.org/support/users/tac001/).
    -  This reply was modified 3 years, 2 months ago by [tac001](https://wordpress.org/support/users/tac001/).
    -  This reply was modified 3 years, 2 months ago by [tac001](https://wordpress.org/support/users/tac001/).
 *  [juliastylemixthemes](https://wordpress.org/support/users/juliastylemixthemes/)
 * (@juliastylemixthemes)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/issue-with-chat-user-interface/#post-16929610)
 * Hello [@tac001](https://wordpress.org/support/users/tac001/) ,
 * Sorry for the delay in reply.
 * Can you please verify the z-index of the chat-bot in the console panel? Typically,
   the z-index for the chat button is set to 999.
 * Furthermore, I recommend disabling any additional plugins to determine if any
   of them are causing interference with the chat-bot.
 * If the problem persists, kindly provide us with the link to your website so that
   we can investigate further.
 * Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

 The topic ‘Issue with Chat User Interface’ is closed to new replies.

 * ![](https://ps.w.org/aibuddy-openai-chatgpt/assets/icon-256x256.gif?rev=2905630)
 * [AI Bud – AI Content Generator, AI Chatbot, ChatGPT, Gemini, GPT-4o](https://wordpress.org/plugins/aibuddy-openai-chatgpt/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/aibuddy-openai-chatgpt/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/aibuddy-openai-chatgpt/)
 * [Active Topics](https://wordpress.org/support/plugin/aibuddy-openai-chatgpt/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/aibuddy-openai-chatgpt/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/aibuddy-openai-chatgpt/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [juliastylemixthemes](https://wordpress.org/support/users/juliastylemixthemes/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/issue-with-chat-user-interface/#post-16929610)
 * Status: resolved