Title: Issue with Basic Image Browser
Last modified: September 24, 2019

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# Issue with Basic Image Browser

 *  Resolved [gulmohar](https://wordpress.org/support/users/gulmohar/)
 * (@gulmohar)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/issue-with-basic-image-browser/)
 * HI,
 * I have several articles on my site that feature the Basic Image Browser, as it
   is the only mode that shows captions. It used to work perfectly well till about
   a year ago, and well I didn’t have time to devote to my site since a while so
   this issue is still troubling my site. I did go through old Q&A where most are
   about a year old as well. I site does meet requirements like PHP version 7.3 
   or greater, MySQL version 5.6 or greater. I also tried disabling all other plugins
   but the issue did not resolve. Please help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissue-with-basic-image-browser%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [gabyimagely](https://wordpress.org/support/users/gabyimagely/)
 * (@gabyimagely)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/issue-with-basic-image-browser/#post-11964493)
 * Hello [@gulmohar](https://wordpress.org/support/users/gulmohar/),
 * Let’s try first to re-insert one of those galleries and see if the problem it’s
   fixed. If the issue is fixed, you can try to clear the cache and test again with
   the other articles.
 * If the problem persists, you might need to test for existing conflicts.
 * 1.- Temporarily deactivate all your plugins except NextGen Gallery.
    2.- Is the
   problem solved? Then, it was caused by one of your plugins. Please check one 
   by one and find the one causing the problem. 3.- If the problem is not solved
   with the deactivation of the plugins, try changing to a standard WordPress theme,
   it could be a conflict with your current theme.
 * Please, let us know how it goes.

Viewing 1 replies (of 1 total)

The topic ‘Issue with Basic Image Browser’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [gabyimagely](https://wordpress.org/support/users/gabyimagely/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/issue-with-basic-image-browser/#post-11964493)
 * Status: resolved