Issue with BasePress Knowledge Base Search

  • Resolved ajtatum

    (@ajtatum)


    2 years, 8 months ago

    BasePress has a “find as you type” search functionality and something is conflicting with it so that it doesn’t return any results. If you look at Chrome Dev Tool’s Networking tab you can see 404 errors. If I clear the Autoptimize cache, the search results work fine temporarily.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    2 years, 8 months ago

    hmm … “If I clear the Autoptimize cache, the search results work fine temporarily” seems to indicate this might rather be an issue with a nonce cached in the HTML, does the problem also go away when clearing WP Rocket (?) page cache?

    Thread Starter ajtatum

    (@ajtatum)

    2 years, 8 months ago

    I contacted BasePress and they of course said there was a plugin conflict. Check out this screenshot: https://imgur.com/oPZhV55

    The problem doesn’t seem to go away with WP Rocket.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    2 years, 8 months ago

    weird … the autoptimize_single file in question is the minified version of an Astra JS-file, try excluding that from being optimized?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    2 years, 7 months ago

    No feedback so I assume this got resolved (maybe by excluding that astra-js-file)? Feel free to follow up if you still encounter issues!

    have a nice day!
    frank

Viewing 4 replies - 1 through 4 (of 4 total)
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