Support » Plugin: WooCommerce Advanced Free Shipping » Issue where whole cart is free or none is

  • Resolved netriscs

    (@netriscs)


    Hello, I am having an issue with this plugin. I initially set it up to match on a shipping class but noticed the entire cart had free shipping now even if it had a heavy item not included in that class. So then I tried by category, and there was no option to ship the small item free. I figured it was because I needed to split up the order into multiple packages, so then I installed your code for Advanced Shipping Packages (for splitting the packages). It seems to split the packages correctly by shipping class, but I still have the same issue. Either Both packages have free shipping if I match on shipping class, or neither of them have free shipping if I match on category.

    Please help!

    • This topic was modified 3 months ago by netriscs.
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  • Plugin Author Jeroen Sormani

    (@sormano)

    Hi,

    The separated packages would indeed be a requirement.
    This plugin matches the conditions against the entire cart, so you may want to exclude the Advanced Free Shipping method accordingly from the package you don’t want the free option to show up from.

    Alternatively you can use the Advanced Shipping plugin, which does match the conditions against package contents with the ‘Contains shipping class’ condition.

    Cheers,
    Jeroen

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