Support » Plugin: Custom User Profile Photo » Issue when transferring sites
Issue when transferring sites
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When using this plugin it updates the avatar/gravatar profile picture as well. However, say you backup your site and reinstall it / transfer hosts /etc. all of the avatar/gravatar images get changed back to the “Mystery Man” despite the custom images already added to the “Custom User Profile Photo”…
Going in and updating the user’s profile isn’t enough. The only thing that seemed to work was:
1) go into each profile remove the “Custom User Profile Photo”
2) Update the profile.
3) After update re-add their custom profile picture.
4) Update the profile.After doing this it updates the gravatar/avatar photo. Unfortunately when you have 100+ users this is a huge hassle. Haven’t looked into the code yet, but this seems like something that should be a fairly easy fix.
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I added the issue on Github as well so I could show some pictures of what I’m talking about here:
Same issue.
I backup/restore using UpdraftPlus. WordPress 4.7. Plugin 0.5.1
No “Custom User Profile Photo” option for existing users. Administrator could see the option (picture okay but couldn’t upload/change photo, only external URL works). “Upload” function is not longer working.
Clicked on the picture, discovered URL problem http://mydomain.comhttp//mydomain.com/wp-admin/post.php?post=4253&action=edit&image-editor.
Looks like there is bug on the URL.
Unfortunately I am not able to replicate this issue at all. I’ve tried the new user approach and existing users and have not been able to see and error with the uploader. It sounds as If something is going wrong with the UpdraftPlus plugin when a restoration takes place.
Can you provide the error log from your site where you click that button to produce the error so I can see what is happening?
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