Issue updating URLs

  • nikkiduck

    (@nikkiduck)


    2 years, 10 months ago

    Hi, love the plugin and it’s been working well until now. I’ve changed the URL of my site and need to update the Login or Logout settings. However, when I try to do so I receive an error page:

    Access Denied
    The page you are trying to access is restricted due to a security rule.
    If you believe that this security rule is affecting the normal operation of your website, contact your hosting provider with detailed instructions how to recreate this error.

    The URL in the address bar of the error is: …/wp-admin/options-general.php?page=lolmi-settings

    I really, really need to be able to update my URLs. Can you help?

    • This topic was modified 2 years, 10 months ago by nikkiduck.
    • This topic was modified 2 years, 10 months ago by nikkiduck.
Viewing 2 replies - 1 through 2 (of 2 total)
  • dozza

    (@dozza)

    2 years, 8 months ago

    I’m getting exactly the same error on SiteGround hosting

    dozza

    (@dozza)

    2 years, 8 months ago

    @nikkiduck

    I contacted SiteGround hosting and explained the issue as:

    Ii instaled and activated the plugin.

It has 3 urls to configure. By default these are:

Login Page URL:
https://mysite.com/wp-login.php

Login Redirect URL:
https://mysite.com

Logout Redirect URL:
https://mysite.com

If you try to save these default URL settings, it throws the error. If you try to change them and save, it throws the error.

    Siteground replied: I checked and a mod security rule has been triggered when the actions have been performed. I have whitelisted that mod security rule and now the case should be resolved. Please clear your browser cache and test the results on your end.

    It now works, so maybe do the same request at Siteground.

Viewing 2 replies - 1 through 2 (of 2 total)
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