Issue to request domain key

  • Resolved alcaporal

    (@alcaporal)


    2 years, 10 months ago

    I tested with several domains and every time i click to request a domain key so i can use webp with quic cloud i get this issue:

    ‘There was a problem with retrieving your Domain Key. Please click the Waiting for Approval button to retry.
    There are two reasons why we might not be able to communicate with your domain::
    1) The POST callback to https://mywebsite.com/wp-json/litespeed/v1/token failed.
    2) Our Current Online Server IPs was not whitelisted.
    Please verify that your other plugins are not blocking REST API calls, whitelist our server IPs, or contact your server admin for assistance.:’

    To make more clear:
    – when i test /wp-json/litespeed/v1/token that’s the answer:
    {“_res”:”ok”}
    – Every ip from quic cloud are already in my whitelist
    – Already test ssl certified and every plugin

    Someone can help to identify the issue?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support qtwrk

    (@qtwrk)

    2 years, 10 months ago

    Hi,

    Please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Best regards,

    Plugin Support qtwrk

    (@qtwrk)

    2 years, 9 months ago

    Hi,

    I’m going to mark this topic “Resolved”, due to lack of activity.

    If you still need help, please feel free to re-open it.

    When re-open it, please also change the topic status to “not solved”

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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