Hello @ashu2389,
It might be some plugin causing a conflict on the site. Which is not allowing to update the data on the page.
Here is what you can do to check:
Deactivate all plugins temporarily and see if that solves the problem. Then, activate plugins one by one to see which plugin is causing the problem.
Please let me know how that goes. I will be happy to help with any further assistance you might need.
Regards,
Avinash
I ran debugging on my staging environment but this step didn’t help me.
Strange, @ashu2389 !
If the issue persists, please feel free to reach out to us through our Support Portal from the link in the Sticky Post.
Looking forward to helping you out ASAP.
Regards,
Suman
can you provide me support portal URL? I am using free version of your extension.
thanks.
https://prnt.sc/vbln2l
there should be product description field also. I guess.
Hello @ashu2389
You can open a ticket from the following URL and choose the General / Pre-Sale questions under that you can ask your query.
Contact page URL – https://wpschema.com/contact/
Looking forward to hearing from you.
Regards,
Suman 🙂
