Support » Plugin: WooCommerce PDF Invoices & Packing Slips » Issue printing slips

  • jalop123j

    (@jalop123j)


    I am using PPOM and woocommerce-pdf-invoices-packing-slips.

    I have a product with 3 PPOM FIelds: (https://www.orem.com.mx/producto/agenda-hqvlp-2020-carpeta/)
    1. Want to add your name? Yes/No
    2. Name field (Only showin if option 1 is selected)
    3. Want to add Add-on Product (Yes/No)

    When I print my slips, I can see field number 2, however I can not see field number 1 and 3. This is an issue because the people who ship the products, do not know option 3 was selected, it looks like only Textfields are detected by woocommerce-pdf-invoices-packing-slips.

    All the PPOM fields are visible in woocommerce orders.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Ewout

    (@pomegranate)

    Our plugin doesn’t actively add any data from the PPOM plugin, it only reads the order meta using the official function wc_display_item_meta() (source) It is up to other plugins to populate that data. If only one of the 3 is showing in the PDF, it means there may be a bug in the PPOM code. Please contact the PPOM support and ask if there’s something you or we can do to make this show up.
    If it’s something we can do on our end, let us know!

    Thank you and understood, I have raised this to PPOM team. I´ll let you know my feedback (if any)
    Have a great day ahead

Viewing 2 replies - 1 through 2 (of 2 total)
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