Title: Issue on plant Last modified: September 3, 2026 --- # Issue on plant * [sarkof](https://wordpress.org/support/users/sarkof/) * (@sarkof) * [2 days, 14 hours ago](https://wordpress.org/support/topic/issue-on-plant/) * Hello, i’m very intersting to this plugin. * I’m orphan of stageshow and i’m looking for an alternative. * In this moment i’m testing this plugin and i have some little isseus. * First of all, in my theatre there are places from A17 to A1. In this moment i can create a plant with seat starting from A1 to A17. * The second issue: when i create a new event i put the name, i select date and hour and then i select (check) the hall, but when i save the event i receive the error: An event must run in at least one hall. * Can you help me? * Best Regards Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Author [ThinkMatic](https://wordpress.org/support/users/thinkmatic/) * (@thinkmatic) * [1 day, 13 hours ago](https://wordpress.org/support/topic/issue-on-plant/#post-19011589) * Hi, * Thank you for reaching out and for your interest in our plugin. * We’ve noted both issues you reported and have forwarded them to our development team for investigation. We’ll review them and get back to you with an update as soon as possible. * Thank you for your patience and for helping us improve the plugin. * Plugin Author [ThinkMatic](https://wordpress.org/support/users/thinkmatic/) * (@thinkmatic) * [1 day, 7 hours ago](https://wordpress.org/support/topic/issue-on-plant/#post-19011912) * Hi [@sarkof](https://wordpress.org/support/users/sarkof/), * Thanks for your patience. We’ve just released Schedopia 1.3.1 with fixes for both issues you reported: * Seat plans now support a numbering direction, so you can create rows running A17 → A1. The “An event must run in at least one hall” error no longer appears when a hall is selected. * The update will show up in your dashboard within about 24 hours, or you can download 1.3.1 right away here: [https://downloads.wordpress.org/plugin/schedopia.1.3.1.zip](https://downloads.wordpress.org/plugin/schedopia.1.3.1.zip) and upload it via Plugins → Add New → Upload Plugin. Your existing data won’t be affected. * Please give it a try and let us know how it goes on your side. Regards * Thread Starter [sarkof](https://wordpress.org/support/users/sarkof/) * (@sarkof) * [12 hours, 30 minutes ago](https://wordpress.org/support/topic/issue-on-plant/#post-19012334) * Very good job guys. * In this moment i’m trying the plugin on this test page: [https://www.contea.org/booking-details/](https://www.contea.org/booking-details/) * The booking steps are perfect but you can do a best effort on other points. * For example: if you see the seats plant on the test page, you will notice that the first line starts from number 4. This is because there is no options to change values on a single seat. * When the booking is confirmed, it goes in “pending” status. Not a real problem * No mail is sent to the user after the booking * When i extract CSV from the panel in the CSV are missing very important information about the seats choosed during booking phase and if the user inserted some notes, no notes are reported in csv file. * When i extract CSV from the panel in the CSV are missing very important information about the seats choosed during booking phase and if the user inserted some notes, no notes are reported in csv file. * I hope to help you to do a best plug in. Just a curiosity. I see that the event photo is blank. Is there a place where i can insert the event photo? * With my best regards - This reply was modified 12 hours, 27 minutes ago by [sarkof](https://wordpress.org/support/users/sarkof/). * Plugin Author [ThinkMatic](https://wordpress.org/support/users/thinkmatic/) * (@thinkmatic) * [7 hours, 45 minutes ago](https://wordpress.org/support/topic/issue-on-plant/#post-19012475) * Hi [@sarkof](https://wordpress.org/support/users/sarkof/), * Thank you very much for the detailed feedback, and especially for testing Schedopia with a real theatre setup. This is extremely useful for us while we continue improving the event booking features. * Regarding the points you mentioned: - **Individual seat numbering:** You are right. At the moment there is no option to change the number/label of a single seat after generating the seat plan. Your example, where the first row needs to start from seat 4, is a very good use case. We’ve noted this as an improvement for the seat planner. - **Booking status showing as Pending:** We’ll review this behavior. We want the status shown in the admin to be clear and consistent with what the customer sees after successfully completing a booking. - **Confirmation email:** A confirmation email should be sent to the customer after the booking, so we’ll investigate why it is not being sent in your case. - **CSV export:** We agree that the selected seats and customer notes are important information to have in the export. We’ve noted both fields for improvement in the event booking CSV. - **Event photo:** Currently there isn’t a proper option in the event editor to upload/manage the event image, which is why you are seeing the blank event photo area. We agree that this should be improved as well. * Thank you again for taking the time to test the plugin so thoroughly and report these details. Feedback from an actual theatre use case is helping us identify exactly where the event booking workflow needs more work. * We’ll review these points with the development team and keep you updated here as we address them. * Best regards Viewing 4 replies - 1 through 4 (of 4 total) You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissue-on-plant%2F%3Foutput_format%3Dmd&locale=en_US) to reply to this topic. * ![](https://ps.w.org/schedopia/assets/icon-256x256.png?rev=3607809) * [Schedopia – Appointment Booking & Scheduling](https://wordpress.org/plugins/schedopia/) * [Frequently Asked Questions](https://wordpress.org/plugins/schedopia/#faq) * [Support Threads](https://wordpress.org/support/plugin/schedopia/) * [Active Topics](https://wordpress.org/support/plugin/schedopia/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/schedopia/unresolved/) * [Reviews](https://wordpress.org/support/plugin/schedopia/reviews/) * 4 replies * 2 participants * Last reply from: [ThinkMatic](https://wordpress.org/support/users/thinkmatic/) * Last activity: [7 hours, 45 minutes ago](https://wordpress.org/support/topic/issue-on-plant/#post-19012475) * Status: not resolved