• Resolved prowo24

    (@prowo24)


    Hello,

    I have an issue on the options page and if want to save gallery groups.

    The page is still in loading, and nothing happens. Also on saving is nothing stored.

    All Plugins are on the newest version. WordPress is 5.0.3.

    Do you have any idea?

    Kind regards,
    Waldemar

    • This topic was modified 2 months, 2 weeks ago by  prowo24.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support kimabaghdasaryan

    (@kimabaghdasaryan)

    Dear Waldemar,

    Thank you for confirming that. We’re sorry for the trouble.

    This problem might be a conflict with another plugin on your website.
    Please try to deactivate the rest of your plugins and check if the issue persists there.
    Also, if possible, please temporarily switch the theme of your website and see if the issue occurs.
    You can re-activate the plugins and change the theme back again after troubleshooting.
    Also, please check the PHP version and let us know.

    Please inform us of the results.

    Cheers!

    Hello,

    I’ve tested it and found that there is a conflict between Photo Gallery and Eonet Manual User Approve (https://wordpress.org/plugins/eonet-manual-user-approve/). I’ve also reported this issue in the support forum of Eonet.

    Kind regards,
    Waldemar

    Plugin Support Agapi

    (@agharibyan)

    Hi Waldemar!

    We are glad to hear that the cause of the issue is sorted out. Hope Eonet will find a solution and release an update soon.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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