• Resolved Selenus

    (@selenus)


    Hi, I do not have full control of the form fields. For example, the ‘address’ field is shown as ‘non-required’ even though it is indicated as ‘required’.

    Could you check it?

    Best regards,
    David

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 22 total)
  • I have the same problem on this website: https://www.cartongessofaidate.eu

    I think the plugin needs an update. It works well at first but Woocommerce overrides the fields with its own logic. If you try to refresh your checkout page several times you can see it.

    Same problem here.

    I am having a similar problem at https://www.mangozz.com

    The required fields are showing the text (optional) for Billing and Shipping at checkout. If the user does not input these fields, the error message is coming out correctly. However, the test for the required fields should not say (optional)- for example, the address, state, city, zip are all required fields, but the display says (optional) as below for both Billing and Shipping.

    I don’t seem to have any control to fix it. This throws off customers as they wonder how can the Address by optional for Shipping and then they start to have doubts about placing an order. Would appreciate input asap.
    Thx.
    JD.
    —–
    Shipping details
    Country*
    United States (US)
    First Name*
    Last Name*
    Company Name
    Street address (optional) <- Incorrect this is a required field
    Town / City (optional) <- Incorrect this is a required field
    State (optional) <- Incorrect this is a required field
    ZIP (optional) <- Incorrect this is a required field
    Email Address*
    Phone*

    I have the same problems: fields showing optional when they are required at plugin options…
    Is not there reply for fixing?

    Thanks!
    Estefanía.

    Hey

    I have the same problem on my website http://sendgiftpakistan.com.

    optional written even the field is marked as required.

    Please rectify

    Thanks in advance
    Kamran

    Guys, the plugin doesn’t seem to be supported anymore.

    For those who don’t want to manually code a solution, there is this plugin which is a good workaround:

    Checkout Field Editor for WooCommerce
    https://it.wordpress.org/plugins/woo-checkout-field-editor-pro/

    I hope this helps!

    Anyone having a solution to this problem? I didn’t update for more than a month because of this problem. Would be great to find a solution. Unfortunately i’m not a coder. Switching plugins could cause a lot of work =(

    All the best Simon

    • This reply was modified 3 years, 3 months ago by SimonNo.

    Hey Simon, I saw there’s an update available. You should try it and see what happens (don’t forget to make a backup before)!

    Hey @andrea87n

    yes i tried the recent update on my stage today but the problem is still there.

    Try to deactivate the other plugins and see what happens.

    this problem is still there after two updates meanwhile!

    With code in functions.php theme child:

    // WooCommerce Checkout Fields Hook
    add_filter( ‘woocommerce_checkout_fields’ , ‘custom_wc_checkout_fields’ );
    // Change order comments placeholder and label, and set billing phone number to not required.
    function custom_wc_checkout_fields( $fields ) {
    $fields[‘order’][‘order_comments’][‘placeholder’] = ‘Enter your placeholder text here.’;
    $fields[‘order’][‘order_comments’][‘label’] = ‘Enter your label here.’;
    $fields[‘billing’][‘billing_last_name’][‘required’] = false;
    return $fields;
    }

    Hi team, as @abelhoyos has identified we need to change the priority of the woocommerce_checkout_fields Filter within WCM so that is remains compatible with the latest WooCommerce release.

    I’m working with several testers to resolve this as it is likely affecting the uptake of Plugin users to the latest 4.3 release.

    Hi

    Great plugin!

    I wanted to know if this issue is resolved and what’s the ETA on it. It’s been 2 weeks and the problem still persist.

    Thanks in advanced.

    Michael
    This issue has been around for some time and is unresolved. I had a work around in place to overcome required fields been shown on-screen as optional and vice versa. The system at least did force entry for required fields but it is frustrating for clients when it says on screen the field is optional.

    But now also I need to change the Label and Placeholder text which the current issue prevents even though it is set in Checkout Manager.

    Is there a timing on this fix?

Viewing 15 replies - 1 through 15 (of 22 total)
  • The topic ‘Issue of required fields’ is closed to new replies.