Issue migrating sites with the latest WooCommerce

  • Plugin Author Hristo Pandjarov

    (@hristo-sg)


    SiteGround Representative

    3 years, 10 months ago

    There’s a bug with the latest WooCommerce version which generates a file name too-long to be archived and transferred. This causes the migration of such sites to fail with Critical Environment Error. We’ve filed a report with WooCommerce and waiting for them to address it: https://github.com/woocommerce/woocommerce/issues/26691

    Meanwhile, as a workaround, you can put your site in maintenance mode with some plugin, delete the wp-content/plugins/woocommerce folder, transfer the site and then install WooCommerce anew after the migraiton is completed both on your old server and the new one.

    I will update this post once there’s a permanent solution

Viewing 15 replies - 1 through 15 (of 19 total)
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  • nimblenerds

    (@nimblenerds)

    3 years, 10 months ago

    Thanks for the info Hristo, do you know if deleting the woocommerce folder will affect any site configurations/shopping cart settings if that folder is deleted?
    Can you just reinstall the plugin or does it then need to be configured again?
    Thanks.

    hasibnai

    (@hasibnai)

    3 years, 10 months ago

    here is the error I got.

    [type] => 1
    [message] => Uncaught PharException: tar-based phar "/home3/myvirclo/public_html/wp-content/uploads/1591358687-dead8c3fb2a4dec20cbb816e3f3257b409905928/plugins/woocommerce.tar" cannot be created, filename "packages/woocommerce-admin/dist/chunks/vendors~activity-panels-inbox~activity-panels-orders~activity-panels-stock~dashboard-charts~devdocs~~f6270017.20e4990156e0a34c18b0.js" is too long for tar file format in /home3/myvirclo/public_html/wp-content/plugins/siteground-migrator/includes/class-siteground-migrator-files-service.php:205
    JennWin

    (@jennwin)

    3 years, 10 months ago

    you may want to tell your Siteground tech support this, i chatted with them today and asked them about any plugin conflicts and they were unaware.

    harvinderdhami

    (@harvinderdhami)

    3 years, 10 months ago

    Any update on when this will be solved? Im still waiting to be migrated.

    Also if I was to delete woocommerce and reinstall later does it remove all the woocommerce settings?

    Kind Regards

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    3 years, 10 months ago

    Issue has been solved, we’re just waiting for maintenance release:
    https://github.com/woocommerce/woocommerce-admin/pull/4535

    llindaman

    (@llindaman)

    3 years, 10 months ago

    Thanks for the heads up. Waiting for this release

    hfouad

    (@hfouad)

    3 years, 10 months ago

    Could you please tell when the release will be available ?

    Manuel Matos

    (@manueljcmatos)

    3 years, 10 months ago

    Hi, do we have news regarding this?

    derryhumma

    (@derryhumma)

    3 years, 10 months ago

    Can we get an estimated release date please?

    • This reply was modified 3 years, 10 months ago by derryhumma. Reason: Add follow-up reply notification
    aboutjulian

    (@aboutjulian)

    3 years, 10 months ago

    Same problem also ! replying to get a notification of when it get sovled !

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    3 years, 10 months ago

    Hey,

    We are waiting for WooCommerce to release a new version.

    The issue has been fixed in WooCommerce Admin, so once a new version of WooCommerce is released, it will be fixed there as well.

    Regards,
    Stanimir

    aboutjulian

    (@aboutjulian)

    3 years, 10 months ago

    @sstoqnov Yes I saw that !
    Great job!
    This doesn’t mean that by installing WooCommerce Admin i can solve it right?

    Thank you so much 🙂

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    3 years, 10 months ago

    Unfortunately no.

    The Woocommerce plugin has some scripts/styles, which are generated when a new version of Woocmmerce is released.

    So we wait for Woocommerce to release a new version, where the styles/scripts won’t have such long names because the issue is fixed in WooCommerce Admin.

    Regards,
    Stanimir

    aboutjulian

    (@aboutjulian)

    3 years, 10 months ago

    Hello! Sorry to ask this but im a bit hurried for this i wanted to ask a maybe stupid question, but if I roll back the woocommerce plugin to a older version with a pluggin like wp rollback would it correct it so i could move and then re- update?
    Also for the other option where I delete the woocommerce plugin and reinstall, would all my products, and settings be deleted?
    Thanks!

    thesoxman

    (@thesoxman)

    3 years, 10 months ago

    Have updated Woocommerce 4.2.1 and am still having the same issues with migrator.

    Fails with critical error.

    filename "packages/woocommerce-admin/dist/chunks/analytics-report-categories~analytics-report-coupons~analytics-report-customers~analytics-report-dow~99eefb40.14e64a592bdaa342c3a7.min.js" is too long for tar file format

Viewing 15 replies - 1 through 15 (of 19 total)
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