Support » Plugin: Custom Sidebars - Dynamic Sidebar Widget Area Manager » Issue loading infinity when i activate plugin on PHP 7

  • Resolved huynhhuynh

    (@huynhhuynh)


    I setup new wordpress site and install your plugin in step active plugin my site loading infinity and can’t active plugin. My host use PHP7.0

    I tried down PHP version 5.6 and tried active plugin again it working normal.

    Could you please check it. Thanks!

    • This topic was modified 3 years, 9 months ago by huynhhuynh.
    • This topic was modified 3 years, 9 months ago by huynhhuynh.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello @huynhhuynh

    This will need a little more of investigation, as PHP v.7 shouldn’t cause that.

    Could you please update PHP to v.7 again, then access your server via FTP, edit wp-config.php file, find a line like
    define('WP_DEBUG', false);and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That’s all, stop editing! Happy blogging. */ comment)

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    @ini_set( 'log_errors', 1 );
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set('display_errors', 0);

    Then go ahead and try to replicate the error, by activating our plugin again and the infinite load comes up again.
    By doing so, a /wp-content/debug.log file should be created. Simply download it and use a service like Dropbox or Google Drive to upload it and post the shareable link here in your next reply. 🙂

    Ref: https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/

    Warm regards,
    Dimitris

    Hello @huynhhuynh

    Hope all is well!

    We’ve not heard from you in a while. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

    Have a good day and take care!

    Cheers,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)
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