Support » Plugin: FG PrestaShop to WooCommerce » Issue in images migration

  • Resolved ruirpred


    I have run the migration and all the products have been migrated correctly. However, appears to be an issue with the images as they only show the file and not the actual picture. Could you help me with this?

    I will leave here a screenshot of the issue

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  • Plugin Author Kerfred


    Please check the URL field in the plugin settings. It must contain the URL of the original PrestaShop site. And the PrestaShop site must be up and running.

    Thread Starter ruirpred


    Yes, I have included the correct URL. Actually, some images were migrated correctly, but for a few products the images files are there though you cannot see the pictures.

    Plugin Author Kerfred


    Could you please provide:
    – the generated logs that you can see at the bottom of the plugin screen (or in a file in the directory wp-content/uploads)
    – and the debug informations that you can find in the Debug Info tab

    Because this forum is public, please remove any confidential data (login, URL) before posting them.

    Alternatively, you can contact our team in private at

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