Issue getting image optimisation work
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Last Report Number: FRZKHFYB
Last Report Date: 03/23/2025 20:21:22 (UTC)I am running into a strange issue where my server can no longer be able to have new images optimised through LSCWP. There seems to have no issue to send new images to the cloud, and the cloud seems to have processed the requests and made successful notification to LSCWP.
I attempted multiple measures for troubleshooting, including:
- Refreshing site key / token.
- Making sure server IP on both LSCWP and QUIC.cloud is correct.
- Checking that admin-ajax.php is not blocked
- Checking that the REST API is still working (returns 401)
- Redetecting best servers for services.
- Removing all optimisation data, multiple times.
- Manually trying sending optimisation and pulling requests.
- Enabling logs to see if there are any trace, does not see curl being mentioned even once.
- Purging notified images.
- Updating the plugin to the master of Github
Interestingly, even if I have purged the optimisation data, it appears some images are still in an optimised state. This is the main site of an multisite installation, if that matters.
Can someone have a look at the case please? I generated a passwordless link before sending the report and I hope that might help speed up the process. I uses QUIC.cloud CDN and serving unoptimised images is not really a cost-saving measure.
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