Support » Theme: Twenty Nineteen » Issue at lightbox – all images are squeezed

  • Resolved suzanas


    I recognized deformed and squeezed images.
    When zooming images at lighbox, they are deformed, squeezed.

    This issue is on my Ipad Air 2 (software 12.2 using Safari or Bing)
    and on my Huawei Android phone.
    On my PC everything is fine.

    My theme: Holly Theme
    Version: 1.0.1
    Author: Christina Sanz
    Parent Theme: Genesis Version 2.10.1 by StudioPress
    Other Theme: Twenty Nineteen Version 1.4 by the WordPress teamP
    Installed: WP 5.2.1 and everything updated

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff


    Volunteer Moderator

    If your issue is with Genesis, you need to reach out to their support at

    Thank you for your reply James Huff.
    I will do that, but I’m not sure what causes the issue.
    Before it was fine, but after several updates, I have this problem.

    But maybe the shortest way is to hire a developer,
    who will find the issue in an hour.
    Can you give me someone?

    Moderator James Huff


    Volunteer Moderator

    Overall, an inactive theme cannot cause a problem in an active theme, so the assumption that an update to Twenty Nineteen is affecting Genesis is wrong.

    If you want to hire someone, please try and do not accept any hire or direct access offers posted to these forums.

    This topic has now been closed as per the forum guidelines.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Issue at lightbox – all images are squeezed’ is closed to new replies.