Support » Plugin: Fix Duplicates » Issue after recent upgrade

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  • Plugin Author Stephen Cronin

    (@stephencronin)

    Hi Yoramzara,

    Unfortunately the plugin file was bad for about 11 hours after the new version (1.0.2) was released.

    If the plugin does not show up on the Plugins screen (ie the screen that lists all the plugins on your site), then it is likely that the bad file has updated over the top of the previous version and now WordPress does not see it as a plugin anymore. However, the folder is still there, so it won’t let you reinstall the plugin by uploading the zip file. 🙁

    To fix this, you need to FTP into your server and delete the fix-duplicates folder and then you can install it again. Sorry for the inconvenience.

    I’ll look into whether there is an easier way to fix this..

    Cheers,
    Stephen

    Plugin Author Stephen Cronin

    (@stephencronin)

    Hi to anyone who had this problem (Fix Duplicates has disappeared and you can’t reinstall it as described above).

    The safest way to fix this is to manually FTP into your server and delete the fix-duplicates folder and then re-install the plugin.

    If you are not comfortable with doing this, I have another option for you. However, it requires editing functions.php and if you make a mistake you may break your site, so please be very careful. In fact, I recommend doing a site backup before trying this.

    To use this work around, please got to Appearance > Editor and locate Theme Functions (functions.php) in the long list of files on the right. Click that and that file will open.

    Double check that it says Theme Functions (functions.php) above the code editor area. If so, click in the code editor and scroll right to the very bottom (you probably won’t be able to see it at first until you scroll all the way down).

    Open this file in a different window and copy the code. Return to the code editor and paste the code, checking that it is exactly the same.

    Then click Update Plugin. The page will refresh and a list will appear at the top of the page with 3 steps for you to follow:

    1. Click the link in the first point to force the plugin to update itself to the latest version.
    2. That will take you to a new page. Once the plugin has finished updating, you will be give a link to Activate Plugin. Click it.
    3. That will take you back to the plugin screen. Click the link in the third point, which will take you back to editing functions.php and remove the code we added above.

    If all has gone well, you should fixed the plugin, activated it and removed the temporay list of steps.

    Cheers,
    Stephen

Viewing 2 replies - 1 through 2 (of 2 total)
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