Support » Plugin: Shariff Wrapper » Issue After Latest Update

  • Hi Team,

    After the latest update, I am facing some issues.

    1. Total shares only showing buffer shares, it’s not adding with facebook shares (I have facebook share = 345 and buffer share = 14 but the total share showing 14 only) one mouse hover on facebook icon, it shows facebook share.
    2. Buffer icon is not showing properly.

    A quick suggestion:

    Open share count not showing any tweet counts where as https://app.twitcount.com/ properly fetching the tweet counts. Can we use https://app.twitcount.com/ instead of open share count?

    Regards,
    Rahul

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  • Plugin Author Jan-Peter

    (@starguide)

    Hi Rahul,

    I could reproduce the issue with the buffer logo and will fix it with the next release. In regards to the share count: Could you provide a link to your page where we can see the issue?

    Open Share Count is no longer included, since they shut down their service. We added TwitCount in version 4.5.3 as the only alternative left at the moment.

    Regards,
    JP

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