Title: Issue add new payment method
Last modified: March 15, 2021

---

# Issue add new payment method

 *  Resolved [gabomota](https://wordpress.org/support/users/gabomota/)
 * (@gabomota)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/issue-add-new-payment-method/)
 * Hi guys, i try to add a new payment method in Woocommerce, but i can’t. The form
   print this FATAL ERROR . In the website we used this plugin, and from the checkout
   page it’s work fine. But in the add new payment not. Woocommerce error or Stripe
   Gateway error (idk). [Image of error ](https://drive.google.com/file/d/1nYReFzTNjkqXP5pia1zPQE_VLLQt_DLO/view?usp=sharing)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * (@gabrielfuentes)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/issue-add-new-payment-method/#post-14184487)
 * Hi there 👋
 * This kind of problem is usually caused by a conflict with your theme or with 
   another plugin.
      The best way to determine this is to:
    - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/)
    - Disable all plugins except for **WooCommerce** and **WooCommerce Stripe Payment
      Gateway**
    - Repeat the action that is causing the problem
 * If you’re not seeing the same problem after completing the conflict test, then
   you know the problem was with the plugins and/or theme you deactivated. To figure
   out which plugin is causing the problem, reactivate your other plugins one by
   one, testing after each until you find the one causing conflict. [You can find a more detailed explanation on how to do a conflict test here.](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)
 * **Before you start**
    1. First, please make sure you have a good backup in place of your full site and
       database. Most hosting companies have this included in the subscription, but
       you could also consider using a service like Jetpack. If something goes wrong,
       it’s nice to know that you can restore your site.
    2. Second, I would suggest installing a plugin called Health Check & Troubleshooting.
       This is a plugin developed by the WordPress community and it allows you to disable
       plugins without affecting your current site visitors.
 * Please let us know how it goes!
 *  [MayKato](https://wordpress.org/support/users/maykato/)
 * (@maykato)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/issue-add-new-payment-method/#post-14229013)
 * Hi [@gabomota](https://wordpress.org/support/users/gabomota/)
 * We’ve not heard back from you in a while, so I’m marking this thread as resolved.
   Hopefully, you were able to find a solution to your problem! If you have further
   questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Issue add new payment method’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277)
 * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [MayKato](https://wordpress.org/support/users/maykato/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/issue-add-new-payment-method/#post-14229013)
 * Status: resolved