Title: Issue Activating plug-in
Last modified: August 31, 2016

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# Issue Activating plug-in

 *  Resolved [lamberbee](https://wordpress.org/support/users/lamberbee/)
 * (@lamberbee)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/issue-activating-plug-in/)
 * Dear Support,
 * When activating the plug-in I get several messages in the Woocommerce settings/
   shipping/bpost shipping.
 * Back-end config in the SHM Admin with sender address and prices are done. Woocommerce
   version is 2.3.11
 * These are the messages (in dutch):
    bpost is ingeschakeld, maar er is geen product
   geconfigureerd. Controleert de API URL, en uw Shipping Manager ([https://www.bpost.be/ShmBackEnd/private](https://www.bpost.be/ShmBackEnd/private))
 * De plugin is onbruikbaar omdat de verbinding met de API mislukt. Vergeet niet
   het om opnieuw in te schakelen als u de goede referenties instellen
 * I suppose these message are caused by …
 * **Fatal error: Call to undefined method WC_BPost_Shipping_Method::get_field_key()
   in /home/soitsme2/public_html/wp-content/plugins/bpost-shipping/classes/class-
   wc-bpost-shipping-method.php on line 174**
 * What could be wrong?
 * Thanks,
    Lamberbee
 * [https://wordpress.org/plugins/bpost-shipping/](https://wordpress.org/plugins/bpost-shipping/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Antidot developer](https://wordpress.org/support/users/antidot-dev/)
 * (@antidot-dev)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/issue-activating-plug-in/#post-7198753)
 * Hello,
 * Thanks for your feedback.
 * Can you send us, at [bpost-team@antidot.com](https://wordpress.org/support/topic/issue-activating-plug-in/bpost-team@antidot.com?output_format=md),
   a sreenshot of your bpost shipping admin ? ([https://%your-shop-domain%/wp-admin/admin.php?page=wc-settings&tab=shipping&section=wc_bpost_shipping_method](https://%your-shop-domain%/wp-admin/admin.php?page=wc-settings&tab=shipping&section=wc_bpost_shipping_method)).
   
   That will useful to check your API credentials, and see where the error appears.
 * Thanks,
 *  Plugin Author [Antidot developer](https://wordpress.org/support/users/antidot-dev/)
 * (@antidot-dev)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/issue-activating-plug-in/#post-7198789)
 * Indeed, the method WC_BPost_Shipping_Method::get_field_key() appeared in the 
   version 2.4.0 of WooCommerce.
 * We are patching that.
 * Regards,
 *  Plugin Author [Antidot developer](https://wordpress.org/support/users/antidot-dev/)
 * (@antidot-dev)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/issue-activating-plug-in/#post-7198803)
 * Can you update the plugin to 1.2.7 and confirm the bug is fixed please ?
 * Thanks,
 *  Thread Starter [lamberbee](https://wordpress.org/support/users/lamberbee/)
 * (@lamberbee)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/issue-activating-plug-in/#post-7198816)
 * Updating the plugin to 1.2.7 solved the problem.
    Thanks for the quick response
   and solution.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Issue Activating plug-in’ is closed to new replies.

 * ![](https://ps.w.org/bpost-shipping/assets/icon.svg?rev=1295936)
 * [bpost shipping](https://wordpress.org/plugins/bpost-shipping/)
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## Tags

 * [Bpost](https://wordpress.org/support/topic-tag/bpost/)
 * [installation](https://wordpress.org/support/topic-tag/installation/)

 * 4 replies
 * 2 participants
 * Last reply from: [lamberbee](https://wordpress.org/support/users/lamberbee/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/issue-activating-plug-in/#post-7198816)
 * Status: resolved