Title: Issue
Last modified: October 31, 2017

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# Issue

 *  Resolved [webdev](https://wordpress.org/support/users/webdevmelb/)
 * (@webdevmelb)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/issue-39/)
 * I have added the plugin and the page shows the shortcode rather than the support
   form. The other issue I noticed is that the Tickets menu is not appearing in 
   the CMS. The plugin is activated.
    Could you please advise what the issue is?

Viewing 1 replies (of 1 total)

 *  Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * (@awesomesupport)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/issue-39/#post-9636255)
 * Hi:
 * Sorry you’re having this issue. What version of PHP and WordPress are you running?
 * Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Issue’ is closed to new replies.

 * ![](https://ps.w.org/awesome-support/assets/icon-256x256.png?rev=1849681)
 * [Awesome Support - WordPress HelpDesk & Support Plugin](https://wordpress.org/plugins/awesome-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/awesome-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/awesome-support/)
 * [Active Topics](https://wordpress.org/support/plugin/awesome-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/awesome-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/awesome-support/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/issue-39/#post-9636255)
 * Status: resolved