Support » Plugin: WooCommerce Duplicate Billing Address » Isn’t working

  • it’s seems that this plugin isn’t working if it’s checked
    Force shipping to user billing address – (3rd option)
    Can you provide some help with this?
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Andrew Schultz

    (@tabboy)

    I’m not sure what you are referring to when you say 3rd option. Can you elaborate on what exactly is not working?

    Hi, thanks for paying attention to this ticket. I installed your plugin and try to use it and it’s seems that no option is working.
    I can’t copy the billing address to shipping address from admin or from client account, logged as a client and it wasn’t copying anything.
    Also when the user place a order the billing isn’t copied to shipping address.

    There has to be any special conditions to work? I disabled shipping address and i forced to billing address so that i can remove a extra step for user.
    Thanks

    Plugin Author Andrew Schultz

    (@tabboy)

    There is a checkbox option in WooCommerce/Settings/General that you need to tick if you want the billing address to copy to the shipping address after an order is placed. The option is called “Duplicate billing to shipping address”.

    Done that, isn’t working.

    Plugin Author Andrew Schultz

    (@tabboy)

    Just tested it with WooCommerce 3.3.3 and WordPress 4.9.4 and it copied over the billing address to the shipping address when I placed the order. Haven’t had any reports from other users that this function is not working so you might need to upgrade WooCommerce to the latest version or you’ve got some sort of plugin conflict.

Viewing 5 replies - 1 through 5 (of 5 total)
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