Is Your Plugin Now Broken?

  • Resolved zhair

    (@zarahairston)


    2 years, 10 months ago

    Hi – trying your plugin for about a week. Now when I login to see appointments or anything else on the backend it shows a fox and says “Oh, for fox sake
    We ran into a problem:” and nothing else. Please help. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter zhair

    (@zarahairston)

    2 years, 10 months ago

    And when I go to my schedule page it shows:

    We're sorry, you are not allowed to proceed
Your request looks suspiciously similar to automated requests from spam posting software or it has been denied by a security policy configured by the website administrator.

If you believe you should be able to perform this request, please let us know.

RID: 39HAAXLUQJ8GWLMPRYF7IHEP
    Plugin Author croixhaug

    (@croixhaug)

    2 years, 10 months ago

    Hi @zarahairston it looks like that message might be coming from a security plugin (and that same plugin might be blocking the API request needed to load SSA in the admin).

    Can you try temporarily deactivating any security plugins you have installed to confirm that suspicion? Most security plugins have an option to allow/whitelist certain URL paths so the security plugin doesn’t interfere, if so, please specify
    any URLs under
    /wp-json/ssa/*

    If you can share which security plugin you’re using, we’re happy to look at adding official support for SSA as well.

    If you want to share any further details about your install, please email us at support@ssaplugin.com

    Thanks,
    Nathan

    Thread Starter zhair

    (@zarahairston)

    2 years, 10 months ago

    Hi – thanks for the reply. I will email you!

Viewing 3 replies - 1 through 3 (of 3 total)
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