Hi @mballew, thanks for getting in touch.
The path /z3q85n7/index.php doesn’t appear to be related to Wordfence specifically as this isn’t a path we use, and not usually seen in your public_html folder. On face value this could be the kind of random string path generated by a caching plugin but with it containing an index.php could also be something worth looking into.
If you run a manual Wordfence scan, do you have any critical or high priority results showing up?
Thanks,
Peter.
I’m running one now with High Sensitivity, and yes there seems to be critical issues, the site was hacked and thought I had it cleaned up but maybe this is an indication that it is not clean, thanks for your feedback.
Hi @mballew,
It does sound then like you may need to clean the site or at least follow the checklist here:
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/
Make sure and get all your plugins and themes updated and update WordPress core too. If you are on an older branch (WordPress 4.x etc) because you wanted to wait before installing the latest version because of Gutenberg or a custom theme compatibility you still need the latest update in that version. Those can be found here:
https://wordpress.org/download/releases/
WordPress sometimes patches their older releases if they find a vulnerability so make sure to update your version if needed. We, of course, recommend that you update to the latest version.
As a rule, any time I think someone’s site has been compromised I also tell them to update their passwords for their hosting control panel, FTP, WordPress admin users, and database. Make sure and do this.
Additionally you might find the WordPress Malware Removal section in our free Learning Center helpful.
If you are unable to clean this on your own there are paid services that will do it for you. Wordfence offers one and there are others. Regardless if you choose to clean it yourself or let someone else do so, we recommend that you make a full backup of the site beforehand.
Thanks,
Peter.
