I purchased a template from a company and this company claims that this template is widget aware but when I install the template I get this error:
No Sidebars Defined
You are seeing this message because the theme you are currently using isn’t widget-aware, meaning that it has no sidebars that you are able to change. For information on making your theme widget-aware, please follow these instructions.
They are saying that it's my wordpress setting that are causing the the problem. Is there any setting in wordpress that can cause a widget ready template not to be widget ready? Where in the code of this template can I check to see if it's widget ready?