• Resolved V-Jake

    (@v-jake)


    I have lot of site running with Updraft… but today i run into 2 sites were Updraft does not run anymore… if i press “BACKUP” nothing happens… If i click in the new tabs on “settings” nothing happens… Is this plugin dead?!?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor aporter

    (@aporter)

    Hi,

    No this plugin is not dead.

    If the buttons in UpdraftPlus do not work then it suggests that the JQuery is not working.

    Do you see the warning that mentions JQuery may not be working correctly?

    Can you open your browser developer console and see if there are any errors there?

    https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/

    Best Wishes,

    Ashley

    No the developer consol show nothing. It’s empty.

    Thread Starter V-Jake

    (@v-jake)

    Nope… no jQuery error… The link you send are screenshots of the older version of Updraft. I have the newest update.

    Thread Starter V-Jake

    (@v-jake)

    Whooo… found something!! On firefox it;s not working. I just now opend the site in Google Chrome… and there it works. My Firefox blocks the popup screen i quess. In Chrome when i press “BACKUP” i get the popup window were i can choose what te backup?!? Verry strange!
    Maybe this help also someone else!

    Plugin Contributor aporter

    (@aporter)

    Hi,

    Do you have an extension in FireFox that maybe blocking it?

    Or do you have a cached version of our old javascript file, could you try clearing your cache?

    Best Wishes,

    Ashley

    Thread Starter V-Jake

    (@v-jake)

    Im checking my FireFox settings at the moment… i never changed something… maybe it happend with the latest update?

    Thread Starter V-Jake

    (@v-jake)

    v-jake.nl/firefox-popup-issue.jpg

    This is the error is see (0,1 sec) in FireFox…

    Thread Starter V-Jake

    (@v-jake)

    Oh, When i click the “backup” button is see a jQuery error… but i can not read it because it shows only a splitseconde?! It’s something like
    TypeError: jQuery(…)dialog is not a function…

    i can see it comes from: updraftplus-admin-common-min.js

    I can not frees the console?!? It keeps refreshing?!?

    Thread Starter V-Jake

    (@v-jake)

    Whoooo… i think i got it… It was a “video downloader” add-on in FireFox!!
    Whoo thats weird…. but now it works… Hope someone has something to this solution!!

    Have a great day people!

Viewing 9 replies - 1 through 9 (of 9 total)

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