• I’m so glad I only paid for one site. I should have run away when I realized that there is no trial version or period offered but I paid the $54. My mobile pagespeed score actually went down one point after running this and Google is still telling me to remove unused CSS listing Autoptimize as the culprit. I’m pretty sure the good reviews on here are fake.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Shakeeb Sadikeen

    (@shakee93)

    Hi amac1974,

    Is this a real review?

    We offer a 14 day money-back guarantee on our plugin… if you were not receiving the results you expected, you were guaranteed a refund – and we’d encourage it! You should never pay for something that doesn’t deliver the goods.

    We’re also available every single day for support. We deal directly with each user to make sure that their experience is a positive one, and results are delivered. If there were ever a situation like you’re claiming, we would work until the issue were fixed. If we couldn’t fix it, and your numbers did not improve at all (this has yet to happen), you wouldn’t even have to ask for your money back… We’d give it to you!

    I suppose it was easier to come publicly claim our reviews are fake than to reach out to us for support… come on buddy! No love lost though, we’re still here for you and every other RapidLoad user!

    Shakeeb.
    RapidLoad Team

    Thread Starter amac1974

    (@amac1974)

    I was unaware of the 14 day money-back guarantee and have responded to your welcome email with a request for a refund. I was very hopeful and was disappointed that it didn’t work, but I agree that I should have reached out privately and given you a chance to respond before posting a scathing public review. Thank you for your response.

    vickienash1960

    (@vickienash1960)

    I have been back and forth with this, I deleted this and autoptimize and want a refund. I tried for a week to get this to work, you keep saying its not your plugin as they all do so its done. please refund vickie rawlins vickienash1960@gmail.com or vickienash@atyourservicecleaning.net 69.00

    Plugin Author Shakeeb Sadikeen

    (@shakee93)

    Hey Vickie,

    Sorry for the inconvenience caused. we have been waiting for reply on support ticket #372 (March 10th) requesting your access details as your last access information was expired.

    I have initiated a refund as you have requested it in here. it will be reflected on your bank account within 7 – 10 business days.

    Thank you,
    Shakeeb.

Viewing 4 replies - 1 through 4 (of 4 total)
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