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Is there working alternative for GDE ? (13 posts)

  1. PavelCZ1982
    Member
    Posted 1 year ago #

    Hi guys,

    I love GDE but unfortunatelly lately it does not work. I am having error codes "Sorry, it took too long to find the document at the original source." or "Sorry, we are unable to generate a view of this document at this time.". I know that this is not problem of GDE but it is problem of Google. I even tried many workarounds like storing files on different space like Dropbox, etc.

    Anyway this all leads to one point and it is that GDE is not usable anymore. Therefore I would like ot ask you whether there is some similar plugin which is not using Google, but which is using own or different way of viewing documents.

    Thanks in advance for your reply on this!
    Pavel

    https://wordpress.org/plugins/google-document-embedder/

  2. k3davis
    Member
    Plugin Author

    Posted 1 year ago #

    That sounds a bit dire, especially since it certainly is working normally for lots of people out there, including me. There are cases where the behavior on Google's end isn't quite explainable, but I wouldn't summarily announce GDE is dead without at least running your scenario by the developer first. ;)

  3. PavelCZ1982
    Member
    Posted 1 year ago #

    Well, many of users are facing those errors and you must know it best as you did try to help them in many tickets here ;-) At the end your answer was that the problem is on hosting or Google. Hosting is not this case, as I tried Dropbox with the same result. GDE is good plugin, that is for sure. You made a really good job, but since it is using problematic Google API, then in general it makes it unusable .

    I think it is fair enough for users to admit that the problem is real and is affecting sooner or later many of GDE installations. I think it is even important to let them know as many users plan to use GDE for 24/7 websites like eshops and if the solution does not work, then it may have serious impacts.

    Anyway, I can provide you with few examples if you like, but the same things did other users and you was not able to help them since the problem is most likely on Google side.

    Have a good day and piece in mind...
    Pavel

  4. essaysnark
    Member
    Posted 1 year ago #

    Unfortunately we're now being forced to look for alternatives too. :-(

    The Google error message "You have reached the bandwidth limit for viewing..." is now intermittently coming up for our users - and it has a link to a direct download of the PDF. Kinda defeats the whole purpose of this plugin. We understand that it's not the plugin's fault but the issue is a showstopper for us. Not sure when this started, either; if it weren't for an honest user who reported it then who knows when we would've discovered it.

  5. k3davis
    Member
    Plugin Author

    Posted 1 year ago #

    essaysnark,

    The bandwidth error message is a bonafide pain, but you're not going to get the direct download link in the error message unless your documents aren't marked as private in the first place. If you're seeing some other behavior, please take a moment to demonstrate.

    Kevin

  6. essaysnark
    Member
    Posted 1 year ago #

    That's just not our experience. All docs that previously were displaying fine in GDE are now apparently throwing that Google error message, and we did nothing differently (these docs were set up on our site over a year ago). Sorry but all this is behind our paywall so we can't show you to prove it, but it is what's happening.

  7. k3davis
    Member
    Plugin Author

    Posted 1 year ago #

    Essay,

    I'm not arguing the bandwidth error. I've not encountered it myself, but enough people have that I recognize it's a legitimate issue with the standalone version of Google Viewer. My point was to your statement that the URL of your documents was being compromised.

    If you're using private documents (profile=2 as delivered) then Google never receives your true document URL, but a special encoded URL that only Google can open. It can't reveal a URL it does not have. It's simply not the case if your settings are correct that your true document location would be revealed, even in a Google generated error message like the bandwidth one. A user would click the URL presented and be told that direct access to the file is not permitted.

    I respect you and your pay wall, and I don't take your report personally, but consider the value of your report to the developer who has in effect donated his time to enhance your site when he seeks a reproducible scenario for a bug report and is told "trust me." You certainly don't owe me anything, but consider backing up your own reports. You're even given a way to do so privately on the support tab of GDE settings.

    Thanks,

    Kevin

  8. essaysnark
    Member
    Posted 1 year ago #

    Hi Kevin --

    I honestly don't know what you mean by "profile=2 as delivered" - our installed version of the plugin (2.5.13) has:

    profile 1 default This is the default profile, used when no profile is specified.

    profile 3 max-doc-security Hide document location and text selection, prevent downloads

    profile 5 dark Dark-colored theme, example of custom CSS option

    When we use profile=3, it doesn't display the file to the user at all.

    We first became aware of the issue today using settings:

    - Enhanced Viewer
    - Remove Toolbar unchecked
    - Mobile Toolbar: Mobile Devices Only
    - Toolbar Items checked: Page Numbers, Prev/Next, Zoom In/Out
    - styling options unchecked, no css file
    - Hide Ability to copy/paste checked
    - Block all download requests for file unchecked

    When we tried checking that last option then all we got was the access denied error from Google (the same error we see using profile=3).

    No idea what you mean by this "private" file option you're talking about. If there's some other setting that we should have enabled then we're not finding it and would love to be educated.

  9. k3davis
    Member
    Plugin Author

    Posted 1 year ago #

    You may have a different database autoincrement setting that causes your profile numbers to be different than the default, but profile=3 in your case is the one I'm talking about. You can see it demonstrated on this page of my test site:

    http://dev.davismetro.com/single/private-doc-test/

    I also created an error by embedding a fake URL so you can see how errors are handled. You can't ascertain the real URL of the PDF from this page, either on the viewer that works or from the error message.

    That said, if you can't get private documents to work at all on your site, then there seems to be something different about your setup that isn't compatible. Can you describe the behavior more fully since you can't demonstrate the problem? You said you get an "access denied" message from Google. What's the full error message, and what is the URL of the iframe? That might help me see the issue without actually accessing your pay site.

  10. mbternian
    Member
    Posted 10 months ago #

    So there is nothing to be done about the "You've reached the bandwidth limit for viewing or downloading files that aren't in Google Docs format. ..." ?

    I know my document is not private and the file size is only 172kb

  11. k3davis
    Member
    Plugin Author

    Posted 10 months ago #

    mbternian,

    There are several threads about this issue, and a post about it on the plugin web site here.

    The short answer is YES, there is something you can do - you can go to Google's forums and complain about this error, since it is in their code. It isn't a flaw in GDE itself. I know as a user of the plugin the difference may not be material to you, and therefore another solution may serve you better, but unfortunately as stated elsewhere the matter is not within my control.

    Kevin

  12. donr137
    Member
    Posted 9 months ago #

    This is a great plugin, works fine except: pdf files don't scale down to smart phone size screen. If I shrink my browser down to less than about 400px, the document disappears and then attempts to re-load, but it never does, just says "waiting for website.com" This happens in Firefox and Chrome. In IE, document doesn't attempt to reload, just disappears.

    Not much of a problem, I don't think people are going to try to read a pdf document on a cell phone, but is there a resolution to this?

  13. ramonjosegn
    Member
    Posted 9 months ago #

    Hello mbternian you can find a alternative here
    http://www.labnol.org/internet/google-docs-viewer-alternative/26591/

    for rapid insert you can use https://wordpress.org/plugins/post-snippets/screenshots/
    (you can create your codes, insert with a click and use variables)

    or this plugin
    https://wordpress.org/plugins/optimum-documents/
    but no have updates for a lot of time

    Another option is use Slideshare and upload the files to this service, you need use with Slideshare plugin (copy and paste the shortcode on Slideshare)

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