Support » Plugin: Social Feed Gallery » Is there a tag feed limitation in the new API

  • Resolved jpnl

    (@jpnl)


    Hi, I have installed the latest version of the plugin to display a tag feed on this page, but it keeps on giving “Unable to get results” for my tag.

    Then I removed the feed and account, reconnected the account and created a new tag feed with the default “wordpress” tag. That worked.

    Then I changed the tag to “hotel171Rotterdam” and I get “Unable to get results”, so I did some more testing.

    With these tags I get results
    hotel (30 mln in fed)
    rotterdam (5 mln in feed)
    discoverrotterdam (1.230 in feed)

    With these tags I do not get results
    hotel171rotterdam (14 in feed)
    rotterdamhotel (190 in feed)
    hotelrotterdam (417 in feed)

    The tag “discoverrotterdam” gives only 1 result (the most recent image), while there are 1.230 in the actual tag feed.

    It looks like the plugin only receives images from tags with a very high number of images.

    Is that a known limitation? I can’t find that info in the developer docs on Instagram.

    Thanks
    JP

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • The error also occurs to me.
    I did everything as instructed by the developers, in the new version of the Plugin, but I get an error message when trying to create a gallery with a hastag that is on Instagram in at least 91 photos of me!

    – If I insert the tag “lisbon” which has thousands of photos, it works and shows the gallery with this tag,
    – But if instead of that I insert my hastag, specifying my Instagram (which has 91 photos) does not work and gives the error:
    Unable to get results

    • This reply was modified 1 month, 1 week ago by drica100.

    Same Issue here.

    Some tags work fine and others are giving me “Unable to get results”

    Edit:
    Version is 2.9.3
    Did everything as explained in previous posts: have business Account, new connection/Token…

    • This reply was modified 1 month, 1 week ago by gtau.
    Plugin Author quadlayers

    (@quadlayers)

    Hello new API limits recent tag images to last 24hs

    You can update to 2.9.4 to use top tag images wich has no limits

    Awesome, this works now. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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