Support » Plugin: Social Feed Gallery » Is there a tag feed limitation in the new API

  • Resolved jpnl


    Hi, I have installed the latest version of the plugin to display a tag feed on this page, but it keeps on giving “Unable to get results” for my tag.

    Then I removed the feed and account, reconnected the account and created a new tag feed with the default “wordpress” tag. That worked.

    Then I changed the tag to “hotel171Rotterdam” and I get “Unable to get results”, so I did some more testing.

    With these tags I get results
    hotel (30 mln in fed)
    rotterdam (5 mln in feed)
    discoverrotterdam (1.230 in feed)

    With these tags I do not get results
    hotel171rotterdam (14 in feed)
    rotterdamhotel (190 in feed)
    hotelrotterdam (417 in feed)

    The tag “discoverrotterdam” gives only 1 result (the most recent image), while there are 1.230 in the actual tag feed.

    It looks like the plugin only receives images from tags with a very high number of images.

    Is that a known limitation? I can’t find that info in the developer docs on Instagram.


    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • The error also occurs to me.
    I did everything as instructed by the developers, in the new version of the Plugin, but I get an error message when trying to create a gallery with a hastag that is on Instagram in at least 91 photos of me!

    – If I insert the tag “lisbon” which has thousands of photos, it works and shows the gallery with this tag,
    – But if instead of that I insert my hastag, specifying my Instagram (which has 91 photos) does not work and gives the error:
    Unable to get results

    • This reply was modified 1 month, 1 week ago by drica100.

    Same Issue here.

    Some tags work fine and others are giving me “Unable to get results”

    Version is 2.9.3
    Did everything as explained in previous posts: have business Account, new connection/Token…

    • This reply was modified 1 month, 1 week ago by gtau.
    Plugin Author quadlayers


    Hello new API limits recent tag images to last 24hs

    You can update to 2.9.4 to use top tag images wich has no limits

    Awesome, this works now. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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