Title: Is there a basic users guide to get started
Last modified: August 21, 2016

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# Is there a basic users guide to get started

 *  [djaef](https://wordpress.org/support/users/djaef/)
 * (@djaef)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/is-there-a-basic-users-guide-to-get-started/)
 * Hi, your plugin comes highly recommended, but unfortunately I haven’t been able
   to get it to run sucessfully yet.
    Is there a guide on how to best configure 
   it for shared hosting? I keep getting ERROR: Signal 15 is sent to script! I read
   a few threads and it was suggested to increase the Maximum number of retries 
   for job steps – I have entered 9 and to increase the Restart on archive creation
   to 200MB. I’ve also changed the Reduce Server Load to Minimum. But still getting
   the above error. So is there a more detailed setup guide somewhere with which
   I can try to fix these issues? Thanks Geoff
 * [http://wordpress.org/plugins/backwpup/](http://wordpress.org/plugins/backwpup/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [tdrock](https://wordpress.org/support/users/tdrock/)
 * (@tdrock)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/is-there-a-basic-users-guide-to-get-started/#post-4024080)
 * n/m
 * moved onto something else.
 *  [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/is-there-a-basic-users-guide-to-get-started/#post-4024081)
 * Hello djaef, do you have enough memory added to your account on your server?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Is there a basic users guide to get started’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
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 * 2 replies
 * 3 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/is-there-a-basic-users-guide-to-get-started/#post-4024081)
 * Status: not resolved